TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker or making a Paypal contribution here: paypal.me/SupportTMC

Red Circle on Charge Port

Discussion in 'Model S: Battery & Charging' started by rogbmw, Nov 14, 2013.

  1. rogbmw

    rogbmw Member

    Joined:
    Feb 10, 2012
    Messages:
    786
    Location:
    Central Florida
    Went out this morning to go to work - the the charge circle around the plug was RED. Opened the door, and the dash and center console display were both black and blank. Reboted, and the 12 V battery warning came up and no changing occured last night.

    Called the new Orlando Service Center, and spoke with them. They had actually called a couple of days ago but I had to go out of town yesterday for a funeral, and they had contacted me to be proactive about replacing the 12 V battery. We both laughed, and said we missed it by 2 days. They said they have a list of people they are going to go through to proactively replace the 12 V battery.

    They are coming by this afternoon to replace the battery and check on a couple of other things.

    I told them they have big shoes to fill as I have had excellent results and service from Mark and the Tampa service center. They said they know. :wink:
     
  2. AMPd

    AMPd Active Member

    Joined:
    Nov 27, 2012
    Messages:
    1,545
    Location:
    Northern California
    Glad you are taking this well and not freaking out!
     
  3. Larry Chanin

    Larry Chanin Model S Perf Sig 1055

    Joined:
    Aug 22, 2011
    Messages:
    4,283
    Location:
    Sarasota, Florida
    Hi Roger,

    Sorry to hear about your inconvenience.

    It's good to see that the new service center is proactively reaching out and are responsive even though it hasn't officially opened yet.

    Regards,

    Larry
     
  4. rogbmw

    rogbmw Member

    Joined:
    Feb 10, 2012
    Messages:
    786
    Location:
    Central Florida
    Hello Larry,
    When I spoke with Manny and Peter today, evidently they are doing ranger service, but no service at the facility due to painting and zoning. The guy has already been out to the house to replace the battery today, and told my wife for us to have a couple of other things done to the car when we bring it in for a buzz in the dash that he noticed.
    Thanks,
    Roger

     
  5. Larry Chanin

    Larry Chanin Model S Perf Sig 1055

    Joined:
    Aug 22, 2011
    Messages:
    4,283
    Location:
    Sarasota, Florida
    Hi Roger,

    Thanks.

    It was your posting here that prompted me to start another thread in the Florida sub-forum.

    Orlando-Longwood Service Center and Mini-Store

    Larry
     
  6. GDH

    GDH Banned

    Joined:
    Dec 5, 2012
    Messages:
    1,009
    Location:
    Portland, OR
    Do you not have a cell phone?, how can you miss calls nowadays?
     
  7. Larry Chanin

    Larry Chanin Model S Perf Sig 1055

    Joined:
    Aug 22, 2011
    Messages:
    4,283
    Location:
    Sarasota, Florida
    Roger didn't make any mention of missing a call. Even if he did, precisely what is the point you are rudely attempting to make?

    Larry
     
  8. deonb

    deonb Active Member

    Joined:
    Mar 4, 2013
    Messages:
    3,020
    Location:
    Redmond, WA
    Maybe something to do with "had to go out of town yesterday for a funeral"?
     
  9. Seven7

    Seven7 Member

    Joined:
    Jun 30, 2013
    Messages:
    334
    Location:
    Sarasota, Florida
    #9 Seven7, Nov 14, 2013
    Last edited: Nov 15, 2013
    Never mind...
     
  10. GDH

    GDH Banned

    Joined:
    Dec 5, 2012
    Messages:
    1,009
    Location:
    Portland, OR
    omg chill out people, I wasn't be rude I was simply asking a question geeeeeeeeez
     
  11. gaswalla

    gaswalla P4201/85/airsusp/pano/19i

    Joined:
    Sep 23, 2012
    Messages:
    1,200
    Location:
    San Diego
    This forum has become very sensitive to troll-like comments.. It did definitely sound like a rude comment.. Even if the intent was different.
     
  12. rogbmw

    rogbmw Member

    Joined:
    Feb 10, 2012
    Messages:
    786
    Location:
    Central Florida
    GDH - no offense taken. They called my home phone and left a message. We were away at the funeral of a very close friend of mine (we are both USN 06 ret), and I was in his funeral. He was burried with full military honors at the National Cemetary, and was a true outstanding gentleman.
     
  13. mknox

    mknox Well-Known Member

    Joined:
    Aug 7, 2012
    Messages:
    8,561
    Location:
    Toronto, ON
    My VIN is P06003 which is earlier than yours and I was given to understand the 12v issue was resolved by this time. Even when I had the car in for service there was no mention of any "proactive" 12v replacement. Now, I've had no 12v problems, but they seem to come up suddenly. Do I need to worry?
     
  14. GDH

    GDH Banned

    Joined:
    Dec 5, 2012
    Messages:
    1,009
    Location:
    Portland, OR
    I am sorry about your friend, my post may have come across to some as rude but I meant no disrespect.
     
  15. john01

    john01 Member

    Joined:
    Jun 23, 2013
    Messages:
    55
    Location:
    Provincetown, MA - Mahopac, NY
    I had the same problem Wed. I did get a partial charge. Msg check charger port. I call Tesla. They said lots of possible reasons - no help. Asked to have software pushed (as others on our site did successfully) told no.

    I also have a sometime problem of not being able to open glove box. Went to get charger plug in glove box for public charging in Hyannis. No luck opening glove box. Will have to call White Plains Service center.
     

Share This Page