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Red Ring of Death - Almost didn't make it to King of Prussia Opening

Discussion in 'Model S: Battery & Charging' started by Electric1, May 14, 2013.

  1. Electric1

    Electric1 Member

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    Location:
    NJ/Lehigh Valley PA
    After an evening trip to the ice cream stand, I plugged in good ol' #6117 in anticipation of a trip to the King of Prussia (PA) store opening tomorrow and got the Red Ring of Death (and three red flash pattern on my UMC). Noted 4 error messages

    Car needs service, pull over when safe
    Car needs service - Call
    Car Needs Service - Cannot Drive
    Car Needs Service - Cannot Charge

    I called inside service and TJ ran me through a few fixes, none of which worked and he started to arrange for a flatbed to be dispatched.

    While awaiting a callback, I took off my 14-50 adapter, replaced it with the 110 and went through the same sequence of reseting that I did with TJ before.
    Voila- it worked and I started charging at 2-3 amps.


    I called TJ and he had me switch back to the 14-50. It still works. He thinks that the 12v was low and that caused the problem. Because of the melting problems that some people had, I won't go to sleep with the 14-50 in tonight, but I'll still make the event. TJ told me that he had been on the phone with an engineer trying to get me a fix when I called him back. (Try that at GM)
     
  2. hvb

    hvb Member

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    Seattle, WA
    What melting issue? Does this mean you never charge overnight or when asleep?
     
  3. StephenM

    StephenM Active Member

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    Dec 23, 2012
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    It sounds to me like the 12v battery problem many of us are experiencing (me included). Not everybody is reporting the exact same thing, but in my case it was a connection between the DC to DC converter that causes the main pack to not charge the 12v. Hope you get yours resolved quickly.
     
  4. dsm363

    dsm363 Roadster + Sig Model S

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    Some of the early 14-50 adapters would get too warm and have been replaced.
     
  5. yobigd20

    yobigd20 Well-Known Member

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    doesn't the store open tomorrow, not today?
     
  6. rlang59

    rlang59 Member

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    I'm pretty sure that the owners event for the opening is Thursday and the general public opening is Friday.
     
  7. montgom626

    montgom626 Active Member

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    What melting issue???
     
  8. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

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    This one.
     
  9. Electric1

    Electric1 Member

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    Yes, the owner's opening was Thursday and Nick, the service mgr. brought a new UMC to the store for me. It seems though that that was the problem, as it has not recurred.

    Hvb- I usually do charge overnight but because of the issue that Jerry linked to I did not until I got the new UMC.

    That said, the new UMC seems not to be as quick to latch as the old one
     
  10. huntjo

    huntjo Member

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    Aug 3, 2012
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    543
    Location:
    Fort Collins, Colorado
    Update: probably unrelated to the new orange flash I'd been getting for a while now.
    Yesterday morning, I noticed my car didn't charge overnight. Uh oh. I had the "red ring of death" charging light, along with an on screen message indicating a charging fault. I emailed the Denver Service Center manager, not expecting to hear back til Monday (I still had 80%range so I was in no rush). Within an hour, he texted me and arranged to bring a new charge cord out to me, which he did last night. Bear in mind, this was the manager of the service center. Apparently, not only are they open and checking email on Saturday, but the manager sometimes is worked into the "call schedule" for ranger service. I guess if I got to drive a shiny new P85+ to make a 140 mile round trip house call, I would be just as happy to do so as he was.
    He was impressed that I still had the original UMC, and stated that there were some changes a long time ago that make them much less likely to get the charging fault. It's something about an automatic shut-off to avoid overheating or something.
    Love my service center!
     

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