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Referral program removed for private sale

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Have a mate who wants to use my referral code for a new m3p

Went looking for it on app via loot box - no loot box
Reinstalled app - still gone.
Checked online account - missing.

I called tesla, and their email response is as my current MS P90D was via private sale, I am not eligible. My last tesla, P85D, was a CPO, and I had it then.

Anyone else have this happen?

Note: Location Australia.