Refresh X - Erroneous Manual Door Released Used Notification

[kchau]

Anyone ever get the notification for manual door release was used, even though the touch button was used to open the door? Very odd.

 

[Kristoffer Helle]

It happens if I touch the open button 2 times. (Didn't hold it long enough the first time).
And the best thing about the message is its says something like "using the manual release won't pull down the window. And destroy your sealings"
How the **** is it possible to NOT program the manual release thingy to not pull down the window. It's not like the car don't know your using ut!!

 

[kchau]

It happens if I touch the open button 2 times. (Didn't hold it long enough the first time).
And the best thing about the message is its says something like "using the manual release won't pull down the window. And destroy your sealings"
How the **** is it possible to NOT program the manual release thingy to not pull down the window. It's not like the car don't know your using ut!!

It does pull down the window I believe. This was added in late 2019 when the model 3 came out. I think the message is something like “check the window seal for damage” or something.

 

[asburgers]

I have been getting this frequently but service said not to worry about it. Shrug.

Doesnt happen if I use the on screen controls though.

 

[MatteMamba]

I came here to see if anyone else was having this issue with the driver door to confirm what SC told me. Among other issues I was dealing with, I had service look into this on three different visits. Finally after the 3rd visit, when they escalated they found out this has been occurring to a lot of other refreshed X’s so Tesla is looking into it. Presumably something that will be fixed via software update. They confirmed all hardware is functioning correctly so I was told not to worry about it.

I was a bit suspicious because I never had the error until after my first visit when they adjusted the window. However if others are indeed getting this error too, it could’ve been one of the subsequent software updates that triggered it.

 

[MatteMamba]

I also want to add that the window does indeed roll down when the door opens, so there is no risk of damage.

To the person that said it happens when they press the button twice, I will have to test this out. I have noticed that sometimes I press and nothing happens so I have to press again. Maybe there’s more to this.

 

[asburgers]

It happens to me daily now but oddly only when I use the door button vs screen or phone control.

 

[al y]

i get this too
I feel like since the last firmware update, my x has come up with lots of new error messages.
I've gotten steering asssit reduced, suspension adjustment unavavilable besides this one so far.
I've already booked a service appointment to sort it out.

 

[tiznanya]

My SC confirmed the door error message was a firmware issue. Started with 2022.40 for me. Gone with 2023.2.10

 

[kchau]

This seems to be fixed in the 2023.7 software (FSD Beta)