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Refresh X not showing option to open doors on phone app

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I only have this:
WhatsApp Image 2022-09-27 at 2.13.43 PM.jpeg


and I need to see this:
WhatsApp Image 2022-09-26 at 11.31.30 PM.jpeg
 
Just updated 4.13.3 and still don’t have the arrows. Do you see black arrows when you aren’t within Bluetooth range?
Ok looks like it’s because I am within bluetooth range of my car so the arrows show up (Phone key shows connected). I then turned off bluetooth and the arrows are gone (Phone key shows disconnected). So it looks like you need to be within bluetooth range to operate the doors, which makes sense.