eisenb11
Member
Same. Looks like we will be on the same truck....
Are you also picking up in Marina del Rey?
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Same. Looks like we will be on the same truck....
Truck?Same. Looks like we will be on the same truck....
Yep. Too good to be true. Didn’t accept delivery. I’m so livid.
Not sure when it happened. The driver was very apologetic. But he was also just a contract driver for Tesla. So who the hell knows now.Wow...that’s crazy.. Why would they even attempt delivery.
Yep. Too good to be true. Didn’t accept delivery. I’m so livid.
It’s more the principal. Visually it just looks like the roof is cracked. But don’t really know until the dealership gets the car back and takes a look. But personally if I’m spending $60k, I want a vehicle with zero repairs when I receive it. I don’t consider this a chipped windshield or a misaligned panel. This car legit needs a new roof panel, a pretty significant fix for a brand new car. (Driver hit a branch on his way somewhere along the route)If the only problem is the need to get the glass swapped out, gotta give them points for trying to get +1 more delivery by end of year... these are all situations where more emphasis on communication and customer obsession would be helpful.
I can’t even imagine if every company looked at delivery logistics the same way... Looking for some Proctor and Gamble Crest toothpaste? If you live overseas, you can get it the first weeks of the quarter; if you live close to Cincinnati, you have to wait until the last days of the end of the quarter.
It’s more the principal. Visually it just looks like the roof is cracked. But don’t really know until the dealership gets the car back and takes a look. But personally if I’m spending $60k, I want a vehicle with zero repairs when I receive it. I don’t consider this a chipped windshield or a misaligned panel. This car legit needs a new roof panel, a pretty significant fix for a brand new car. (Driver hit a branch on his way somewhere along the route)
I’m in Madisonville, LA. About 40 miles North of New Orleans. The car was coming from Birmingham.I couldn’t agree more and would reject delivery too. Who knows what else happened if the driver was careless enough to hit your car in a branch. Where are you located?
They said it was “in spec”. Kinda sorta.lol, they just taped that up and tried to deliver that way?!? What a joke.