that is not what i see thoughBased on so many orders now showing a February EDD and the app still showing "we're building your car", it must really take a long time to build and test the new MX! Just saying....
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Refreshed 2021+ Model X and Model X Plaid waiting room
- Thread starter Tiger
- Start date
Mine just got moved to Feb as well (5 seater LR, ordered January 2021, SoCal).
The biggest frustration in this is that we all know Feb is Tesla speak for "at least April"
Very disrespectful to their customers on how they handled this. I feel bad for the people on leases. Tesla giving us bad information or no information causes people to make decisions which have very real consequences. Back in August when they told me August I was in discussions with a relative on selling them my Model S that was going to be a trade in. (and don't use the "its a placeholder" excuse... when your website tells me in August my car is arriving in August... you know, customers might actually expect their car is arriving in August. And I even called my sales rep and hetold me lied to me and said they were starting to hear rumors some might be shipping soon, so be ready. Also had some repair work I would have done had I known I was driving my car for another year, but wouldn't have made sense to do if I was going to only have it for a few months.
Don't give me supply chain issues, how great the car will be, etc. Those are not excuses for a complete failure to communicate, and when you do flat out lying.
The biggest frustration in this is that we all know Feb is Tesla speak for "at least April"
Very disrespectful to their customers on how they handled this. I feel bad for the people on leases. Tesla giving us bad information or no information causes people to make decisions which have very real consequences. Back in August when they told me August I was in discussions with a relative on selling them my Model S that was going to be a trade in. (and don't use the "its a placeholder" excuse... when your website tells me in August my car is arriving in August... you know, customers might actually expect their car is arriving in August. And I even called my sales rep and he
Don't give me supply chain issues, how great the car will be, etc. Those are not excuses for a complete failure to communicate, and when you do flat out lying.
I have one on order but not sure about taking it next week since the Chinese-made ones are now coming with updated computers and rear acoustic glass. New Y's are supposed to be coming out of Texas soon too so it's almost the same scenario with the X and buying technology at the end of its lifecycle.
kingjones94
Member
Its really bad for the ppl who agreed to pay 6.5K more for a 6 seater for dec delivery and now will probably be empty handed. Not cool 
. Bet they won’t do anything to make up for it neither
. Bet they won’t do anything to make up for it neitherYou're right but many have a vested interest in no negativity towards Tesla because of their stocks. Some can't see any fault in what they do. It'll be 1.5 year old tech by the time most of us get it and zero communication from Tesla at this price point is unacceptable.
I wonder if those who changed their configurations to 6 seaters will happen before orders that already had 6 seaters config so that tesla can partially fulfill their promises or at least make those who agreed to change configuration feel better?
I think it would be unfair for customers who ordered 6 seaters from day one.
I think it would be unfair for customers who ordered 6 seaters from day one.
Got Pushed back to Feb as well.
At least the guy from Fremont whom I spoke to in Nov was right. Apparently he was the manager for this "early upgrade option" and told me I wont be getting it in Dec and no need to upgrade to 6 seater. God knows who is who in Fremont ?
Any ways picking up MY tomorrow.
Gonna have my "tesla moment" back for few months and than will likely trade with X.
April 2021
Black ext/White int/Seven seater.
At least the guy from Fremont whom I spoke to in Nov was right. Apparently he was the manager for this "early upgrade option" and told me I wont be getting it in Dec and no need to upgrade to 6 seater. God knows who is who in Fremont ?
Any ways picking up MY tomorrow.
Gonna have my "tesla moment" back for few months and than will likely trade with X.
April 2021
Black ext/White int/Seven seater.
Does anyone have a good phone number to call someone at Fremont?? A number to the same group of people that called for the 6 seat switch?? I really would like to talk to someone outside of my local SA. Guaranteed delivery this year by switching, given a VIN last week then had it removed, now pushed to February. I texted my SA this morning, no response.
You can try Fremont Tesla Delivery Center at (510) 897-4860
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Tezhed9802
Member
This was the number I called this morning and spoke to a CS rep. He was very helpful. Give this a try...
888-518-3752
5109466050 this number always connects me automatically to someone that always is very well informed. what you need to do is call and it will ask you for an extension of the person you want to reach, don't press anything and it will automatically connect you to someone in Fremont.
When you first order your EDD at the time of order becomes your override default date until the date passes. Once the date passes, the EDD becomes the system default date.
John in LB
Member
The interns have done it again: My EDD also changed to Feb delivery.....
The above Chancellor32 quote is the most optimist thing that can come out of this...
PS: Make sure you contact Tesla immediately when your vin is assigned. If they don’t put a placeholder delivery date in the system you could lose the vin at any time.
Tezhed9802
Member
Is that a placeholder on the internal system for them or for the customer? I've spoken twice now with a CS rep at Tesla, but nothing is showing up in my account as far as a placeholder delivery date goes. They've both told me 12/10 is when the car is supposed to be at my local SC.
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