Refreshed 2021+ Model X and Model X Plaid waiting room

[dkbovice]

Pretty bummed -- I'm totally fine with the company prioritizing the Plaid orders, but I wish that they were open to other seating configurations. I changed my reservation from a LR 5-seat to a Plaid 5-seat last year. That 6-seat configuration is a dealbreaker for me because of the utility impact.

 

[Stro]

Thanks, March of 2021. Not 2020 though. It won't be long now. We'll all be getting extremely low safety scores soon enough.

 

[dmurphy]

My purchase of a leaf in 2014 was unremarkable. As was my purchase of a 2016 refresh S (ordered day of refresh reveal in October). Tesla predicted end of year and delivered Dec 24.

Now they do sales, service and everything in between without phones or people. Really much harder because Teslas can have complicated issues that need to be seen or heard.

Mobile service is a real bonus though. That didn't exist until around 2017 (at least in my area).

I am leery of other companies but Tesla is making me very hesitant about them in the future too.

Like everything else, I suspect much comes down to the WHO even more than the WHAT.

I’ve had truly *exceptional* service from Tesla. Both my 2019 (3) and 2020 (X) deliveries were fantastic experiences. Everything they should’ve been.

Service since has been fantastic. As you said, mobile is a game changer, but even in person.

Last week I had a “low coolant” warning on the X. Was able to get an appointment 2 days later, but at a service center 90 miles away. They texted me and moved the appointment to the next day, at a service center half that distance. (The closest center - Paramus - had the building collapse a few months ago during Hurricane Ida. Still closed, so there’s more pressure on our local service centers than normal.)

Dropped off the X at my 11am appointment, and they handed me the key to a P90D Model S.

Next day at noon, got the call that the X was fixed; it was a leaky 4-way valve and I can pickup anytime I’d like.

Really everything I could ask for.

My point is that people make the difference. Even with text and app systems, it’s still all about the people behind them.

So I’d say, more than anything, Tesla needs to work on their hiring and training. Send them here to NJ — our service centers are apparently cut from a different cloth!

 

[Stro]

Not exactly X news, but my Canadian S reservation just went from Feb placeholder to May 15-Jun 12

My X reservation currently sits on the default March but now I feel like that’s going soon.

So looks like they are starting to schedule some ranges very far out instead of placeholder

Sad when other countries start getting EDD ranges and I'm still stuck in March. I seriously think my order doesn't exist in their system.

 

[1pinhigh]

Been lurking here for a while now and thought I'd share this with the rest of the community...

So Cal resident. I have two reservations:

Reservation RN114xxxxxx:
MX LR, MSM ext color, black int, 7 seats
Order placed on 2/21/21
Got that infamous call to upgrade to 6 seats (which I opted in) with Dec 2021 delivery...everyone knows how that went.
EDD changed lots of times and now March 2022.

Reservation RN116xxxxxx:
MX Plaid, 6 seats, same int/ext color
Order placed 1/17/22
EDD: 1/28/22 to 2/18/22

That's not typo folks! It seems like Tesla is prioritizing orders with maximum profit. See below:

View attachment 758458

Glad you got such a quick turnaround, but, that is very frustrating in that I'm in a similar situation. My original 5 seat LR ordered on 3/8/21. Never got the call to switch to a 6 seater and it's still sitting with a March EDD, after multiple changes to the EDD, as everyone else here has experienced. With that being the case, I also placed an order for a 6 seat Plaid on 1/12/22 and it's showing an October EDD. I don't understand how my location, in the midwest, can "cause" a 10 month delay in delivery. I understand that logistics are a mess across the US right now, but it makes ZERO sense that an order placed later has a delivery date of the next couple of weeks!

 

[Richbot]

They may have some idea that a current order at the higher price is less likely to dither about whether to take the car too. I suspect there is a big difference in conversion rate.

 

[1pinhigh]

To paraphrase Churchill, Tesla is the worst car company, except for all others.

Sort of like cell phone companies, they all suck, it's just who sucks the most today!

 

[Stro]

So just called Tesla again (888-518-3752). Got the ol' "that's all we got in our system, March 2022. I'm sorry I can't give you more information."

 

[Empty tank]

That's so similar to my status.

Live in SoCal (San Diego)
Ordered 7 seat MSM LR on 3/15/21
Offered to change to 6 seats for quicker delivery. Now sitting at March EDD
Ordered 6 seat Plaid (white) on 1/14/21
Got EDD of Jan 28-Feb18

this is F, messed up

 

[R6MX]

With all these plaid deliveries, I decided to order a plaid today. Let's see which one I get first. W/W/20" Socal

 

[Empty tank]

With all these plaid deliveries, I decided to order a plaid today. Let's see which one I get first. W/W/20" Socal

I'm waiting and watching this

 

[R6MX]

I'm waiting and watching this

Me too haha. I didn't opt for the 22" wheels even though it seems likes they are delivering most expensive configs first. I'm going to change out the wheels anyways, didn't see the need to spend $4500 to put them in storage. We will see. I'll keep you guys posted.

 

[Edtreo]

Tesla Model X LR delivery strategy:
1. Keep EDD 2 months from current date to keep customer's hopes up to avoid buyers from canceling their order and lose the sale.
2. Advance the EDD 1 month at the end of every month until delivery is available (who knows when).

 

[Jdcleary]

Finally. It is happening. App went from TDB to delivery between the 21st and the 7th 2 days ago. And then today it went from that to the 22nd - 26th. And literally just now it added a vin number. Oh thank goodness. It has been a long time. 7SAXCBE62NF330XXX

Can't find you on our listing. Config? Order Date?

 

[shamberann]

Me too haha. I didn't opt for the 22" wheels even though it seems likes they are delivering most expensive configs first. I'm going to change out the wheels anyways, didn't see the need to spend $4500 to put them in storage. We will see. I'll keep you guys posted.

My Plaid order was 20” and still got a VIN right away. No FSD either.

 

[DelPhonic1]

At this rate, the Escalade V will be out before I get my car.

GM announces new high-performance Cadillac Escalade V-Series SUV

The new version of the Cadillac Escalade adds to GM's growing lineup of high-powered gasoline models ahead of the automaker's push toward electric vehicles.

www.cnbc.com

its a fossil. Cave man even.

 

[DelPhonic1]

I'm waiting and watching this

I'm on the fence on this. I can't seem to get past the range loss.

 

[jbrowdy]

Does anyone else feel like this thread is exclusive to 6-seat orders? lol

Plaid and six seat orders got no love for about 900+ pages. I just know you will all hang in there and put up with us for a little while longer and we will all meet back up in the issues thread! One, big happy family again!

 

[R6MX]

My Plaid order was 20” and still got a VIN right away. No FSD either.

When you say right away...how long are we talking? Right now edd shows 10/2022. Also no fsd

 

[Tesless]

So just called Tesla again (888-518-3752). Got the ol' "that's all we got in our system, March 2022. I'm sorry I can't give you more information."

I just called also to ask what happens if my car magically comes in March during our spring break and I am out of the country. The SA said just keep a lookout for a “change” on the EDD, and usually they send the VIN a week before delivery so if it were to happen then I can change my plans.

I don’t want to “change my plans” Oh Well!
She seemed sure enough the date was going to change anyways