I see your point. They look over (supposedly) many cars a day. Non-stop monotony of seeing the same thing over and over. I can see some flaws being overlooked accidentally. I've learned a lot reading experiences on this forum to know exactly what to look for using the checklist. I'll be bringing my spouse with me also to get a second set of eyes to be thorough.
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Rejected Delivery
- Thread starter af88
- Start date
Well thank you for the pics. I recognized the store since I've been there a few times in the past for test drives. I take everything with a grain of salt, and pass judgement off my own experiences. But it's good to put some stores in the spotlight so others are aware. I live in Odenton, not sure if mobile service would travel that far for appointments.
I did take delivery because I didn’t have much choice since I sold my other car and I needed one and couldn’t wait another month. Of course right around the time I picked mine up I saw they had Plaids in inventory and had I known that I probably would have refused. Before I took delivery I had them touch up everything and didn’t notice the door panel issue until I was halfway home. I tried to go back and return it a day later with 30 miles on it but they said no (was hoping the 7 day return policy still existed). For whatever reason the door panel bothered me most because it was in my line of sight every time I drove it.
I’m in Crofton so if you see a white Plaid rolling around it’s probably me.
Oh and mobile service does travel out to our area.
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Did you take pictures? what location you took delivery from? what is the VIN number or last digits to help folks here avoid this car as Tesla will still try to sell it as new.
Yeah, I'm extremely disappointed. We went to get our model S today and it had a terrible buff job done, looked like someone took sand paper to random spots and spider webs all over. My 98 accord had a better paint job 
we've waited 7 months and absolutely couldn't accept it. The manager had the nerve to say " well we don't do black well, that's why you pay more for it and aren't you just going to wrap it anyways....." Hopefully the next one will come soon and not be such a bad experience. So sad that we had to reject it. Drove 2 hrs just to have to turn around and drive back home without the car.
we've waited 7 months and absolutely couldn't accept it. The manager had the nerve to say " well we don't do black well, that's why you pay more for it and aren't you just going to wrap it anyways....." Hopefully the next one will come soon and not be such a bad experience. So sad that we had to reject it. Drove 2 hrs just to have to turn around and drive back home without the car.Did you take pictures? What VIN? Location? So other can avoid itYeah, I'm extremely disappointed. We went to get our model S today and it had a terrible buff job done, looked like someone took sand paper to random spots and spider webs all over. My 98 accord had a better paint job
Posted a picture below, Cincinnati OH. Vin attached
I'm sure they will talk some poor soul into taking it and letting their body shop repair it-- we said heck no!The vin is: 5YJSA1E56NF472213You won't be the first or the last. I'm waiting on my second S and the model x got pushed out to July.Yeah, I'm extremely disappointed. We went to get our model S today and it had a terrible buff job done, looked like someone took sand paper to random spots and spider webs all over. My 98 accord had a better paint job
We told them not to touch the car when it comes off the truck, leave the plastic on it and don't detail it in any way. I highly doubt this car came to them in this condition. Who buffs a brand new car
sorry you're having a rough go of it too! The service center people definitely made us feel like we were being extra but I think the picture of the hood tells the story well.That not what i meant. So sorry for your experience.Posted a picture below, Cincinnati OH. Vin attached
At least everyone here will avoid that car bcz Tesla will still try to re sell it as new.
Oh yeah, they are definitely going to tell the next person to come get their Tesla, it's ready now....just hate that they felt it was acceptable to present an expensive car in that condition and obviously their staff just doesn't care, they just want to get it out the door by whatever means necessary.
Nothing surprises me when it comes to Tesla. My dealer reps were actually very cool and candid about the quality of these cars and had no issues with me rejecting it. Started looking at Porsche but range sucks.We told them not to touch the car when it comes off the truck, leave the plastic on it and don't detail it in any way. I highly doubt this car came to them in this condition. Who buffs a brand new car
There was compound all over the car and definitely actually damage, tiny scratches all over. We took a microfiber and some wax/detailing spray and it did nothing, the paint is blotchy all over and almost no clear coat left. It's like they tried to remove a deep scratch with a buffer, all over the car
Yeah, the bad part is that I want the car and nothing else compares. I know it's possible to get one that's next to flawless(nothing is "perfect", standards aren't the issue).. I've seen them and it's the reason I wanted it in the first place. I know that's the same boat everyone else is in too, that's why they take so long to get.
