Renamed Key Card Reverts to Original Name

[emcsssdv]

Just took delivery of my 2019 Model 3 LR AWD last Saturday (demo car, sold as new). The 2 key cards I received were named P and Bob. When I edit the names in the lock screen and press Save, they change back to P and Bob after a few seconds. I’ve tried combinations of having the keys in the car and not when I rename, doing a reset, hard reset and it always reverts. Anyone else seen this? Software 2020.12.11.1 as of last night if that matters, but it was the same on 2020.8.3 before that.

Thanks,
David

 

[boostftw]

Try to remove 1 key and add it back on instead of editing it. Do not remove both keys at the same time.

 

[emcsssdv]

Try to remove 1 key and add it back on instead of editing it. Do not remove both keys at the same time.

That worked! After I added the card back its name briefly flashed to "unknown card", then reverted back to P or Bob, but this time when I edited the name it stuck. I was a bit apprehensive to try this, thinking that maybe it wouldn't let me re-add the deleted card, but it worked perfectly, thank you so much.

 

[boostftw]

That worked! After I added the card back its name briefly flashed to "unknown card", then reverted back to P or Bob, but this time when I edited the name it stuck. I was a bit apprehensive to try this, thinking that maybe it wouldn't let me re-add the deleted card, but it worked perfectly, thank you so much.

No worries, I'm glad it worked.

 

[treyRVA]

That worked! After I added the card back its name briefly flashed to "unknown card", then reverted back to P or Bob, but this time when I edited the name it stuck. I was a bit apprehensive to try this, thinking that maybe it wouldn't let me re-add the deleted card, but it worked perfectly, thank you so much.

It still changes back to the original custom key name with me. I have tried so many things. Any other ideas out there?