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Repainted before delivery? Or, Detail Place: "Did you buy your Tesla used?" Me: Uh...no?

So I bought my 2022 Model S new and received it on June 30th of this year. I spent an hour going through six pages of checklist items before accepting delivery, and other than the hood making contact with the right headlight, it looked fine. It only had 14 miles on the odometer.

A week after delivery I was washing the car and first noticed that the rear quarter panels in front of the tires felt pretty potted up from gravel. I was surprised about how much was marked up already, and so I really avoided higher speeds or acceleration until I got the PPE on it.

I dropped the car off today at the detail shop so they could put on the PPE. The guy pointed out that he was surprised at the amount of potting on the rear fenders considering the car was only a month old. Then later I got a call back from them asking if I had bought the car new or used. :oops: I told them that it should have been new off the lot. He mentioned that it looked like the right rear quarter panel had been repainted (and not very well done, at that).

Has anybody run into something similar when picking up their new Tesla? Is there a way to get any pre-delivery history on our cars? I'm wondering if there was an accident that they quickly tried to repair, or if this was just some shoddy assembly (I mean, I did pick it up on the last day of the fiscal quarter).

The car had all the newest features (rotating center display, etc.), and supposedly it only had the 14 miles on it (though I'm not sure how easy it is to hack the odometer hack number before delivery), so I can't imagine it was actually used or anything. It was the exact spec I ordered, and I wasn't offered any alternate builds or anything. I didn't see any threads on here regarding pre-delivery repainting via searching.

Kinda upsetting for somebody to ask if the car you just bought brand new was in fact used...Maybe the detail place was just trying to get me to pay for an extra wax or something?
 

jjrandorin

Moderator, Model 3, Tesla Energy Forums
Moderator
Nov 28, 2018
15,891
20,605
Riverside Co. CA
Brand new cars are repaired all the time by the manufacturer, to fix shipping damage etc. If its under a certain amount, they dont have to disclose it, either. This is not a tesla thing (the BMW port does this all the time, its definitely a thing).

Now, the "quality" of said repairs, is another thing. BMWs (for example) is basically the same as factory installed options. Tesla might not have done such a good job in repairing it.

I think you can have something like paint thickness tests done and see if that panel is different than the rest of the car, and possibly get tesla to pay for repair or something (if you are willing to fight about it, and get a professional opinion that the part you are looking at was definitely re painted etc).

It definitely could have been re painted, and still sold as new, without disclosure though, and again thats not a "tesla" thing, thats a "all car manufacturers" thing. The part that would be a "tesla" thing is the sub standard part of the repair.
 

strider

Active Member
Oct 20, 2010
4,135
2,027
NE Oklahoma
Fairly common in the Refresh MX Delivery thread. Tesla has ZERO QA at the factory. Whatever rolls off the line is shipped and the local Service Centers deal with it. If something is wrong or there is damage in shipping, the local Service Center will fix it. That means they will engage a local body shop to fix any paint problems or shipping damage.

Bottom line is that it is very possible that your car was resprayed by a local body shop before you picked it up but I doubt Tesla will admit to it unless you have a good relationship with them.

Welcome to Tesla!
 
Thanks all--luckily at least I personally couldn't really tell that it was poorly done....at least until the detailer told me. I'm getting the detailer to take all the pictures they can and document what they see.

I was hoping 14 miles at delivery was low (it was below the thresholds that the delivery checklist suggested), but I'm guessing usually it's probably even lower for others. Oh well, I guess I could use it to check a 7-mile radius' worth of paint shops to see if they recognize the car :D. I should probably also start on the ones that live on gravel roads, judging by all the pottmarks.

That said, probably won't make a big deal about it. Just another quirky Tesla trait, I guess (which will add to the mystique of owning a Tesla...and maybe also the cases against their quality that might come back to bite them in the long run).
 
  • Funny
Reactions: Bouba
Just to follow up, I here are some of the pictures from the detailer of the paint rework and the hard water spots on the car. Those 14 pre-delivery miles must have been wild. :)
20220803_134459.jpg
20220803_134545.jpg
 
Count me in as another crappy repaint job...I have already put on tint and had started paint correction. Im going to see what the dealership will do but guys...check your cars over five times before delivery. This stuff should never be happening on a 100k car period....I am probably going to try and wet sand it out and clear bra over it to see if the clear bra texture masks the horrible spray job Tesla did.

Manager was going to call me today to discuss....starting out 0 for 1...no call. Got a message they will send Tesla mobile so somebody can likely make it worse....no thanks. Why does it seem like buying a Tesla compares to buying a brand new 100k car from a shady used car dealer who put saw dust in the tranny to hide the failing transmission.
 
So I bought my 2022 Model S new and received it on June 30th of this year. I spent an hour going through six pages of checklist items before accepting delivery, and other than the hood making contact with the right headlight, it looked fine. It only had 14 miles on the odometer.

A week after delivery I was washing the car and first noticed that the rear quarter panels in front of the tires felt pretty potted up from gravel. I was surprised about how much was marked up already, and so I really avoided higher speeds or acceleration until I got the PPE on it.

I dropped the car off today at the detail shop so they could put on the PPE. The guy pointed out that he was surprised at the amount of potting on the rear fenders considering the car was only a month old. Then later I got a call back from them asking if I had bought the car new or used. :oops: I told them that it should have been new off the lot. He mentioned that it looked like the right rear quarter panel had been repainted (and not very well done, at that).

Has anybody run into something similar when picking up their new Tesla? Is there a way to get any pre-delivery history on our cars? I'm wondering if there was an accident that they quickly tried to repair, or if this was just some shoddy assembly (I mean, I did pick it up on the last day of the fiscal quarter).

The car had all the newest features (rotating center display, etc.), and supposedly it only had the 14 miles on it (though I'm not sure how easy it is to hack the odometer hack number before delivery), so I can't imagine it was actually used or anything. It was the exact spec I ordered, and I wasn't offered any alternate builds or anything. I didn't see any threads on here regarding pre-delivery repainting via searching.

Kinda upsetting for somebody to ask if the car you just bought brand new was in fact used...Maybe the detail place was just trying to get me to pay for an extra wax or something?
A lot of issues with my new S's paint. Something seemed to have happened to the driver's side rear quarter panel. Bare metal visible under the wheel well, bare metal clear coated over, primer clear coated over, etc. Also noted some type of rock chip clear coat damage on the passenger side of the car that was touched up by covering it with some type of cheap touch up that easily came off. Car has now been at the body shop for about 6 weeks. I'm hoping the car looks brand new without any perceptible panel differences when I get it back (allegedly next week).
 

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