Good evening Tesla folk, I'm a Model S 85D owner who was struck head on leaving a baseball game back in mid-August. My car has been sitting at the repair shop untouched since then. My insurance has completed their inspection, conferred with the shop, and payment was issued in early September to begin repairs. It is now November 7th and nothing has been done. The shop (a Tesla vetted and approved repair facility) says they haven't gotten all of the parts from Tesla yet. The manager said he has been waiting months for parts for other repairs. Tesla's local parts person at the service center referred me back to the shop when I asked what was taking so long. With all this going on for nearly three months now, questions for all of you who may have gone through a similar situation: 1: Is this typical? A substantial portion of the front end needs to be repaired, along with the windshield, and ALL of the interior airbags went off in the accident. Does it truly take this long for Tesla to send parts? 2: Is there someone in Tesla other than the parts manager at the local service center that I can reach out to in order to expedite the conclusion to all of this? 3: Is the shop dragging their feet here? I know I have a unique automobile, but three months without any work being done seems a little ludicrous. Is there anything I can do to speed this up? Before I get angry, I wanted to see if anyone has feedback on this. I just want my car back at this point, and I've gone beyond being patient. Thanks for reading!