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Replace charge port cost

Discussion in 'Tesla, Inc.' started by huev2015, Jun 27, 2018.

  1. huev2015

    huev2015 New Member

    Joined:
    Jun 27, 2018
    Messages:
    1
    Location:
    China
    Hi everyone, first time posting here. I'm a 2017 Tesla Model X owner in China.

    So today I charged my Tesla using a third-party AC charging station for about eight hours. ( Some backgrounds, in china Tesla has two sockets in charge port, one for AC and another for DC(as used in supercharger)). When I unplugged the cable, I noticed that due to overheating the plactic around AC socket was melted but lucky enough the car seems fine.
    Though I highly suspected that the charging station is to blame, before pointing any fingers, does any one what is the cost to replace a charge port?

    Many thanks and pardon my english.
     
  2. dhrivnak

    dhrivnak Active Member

    Joined:
    Jan 8, 2011
    Messages:
    3,302
    Location:
    NE Tennessee
    #2 dhrivnak, Jun 27, 2018
    Last edited: Jun 27, 2018
    I would think IF it is damaged it would be covered under warranty. And your English is MUCH better than my Chinese
     
    • Like x 1
  3. BigD0g

    BigD0g Active Member

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    Jan 12, 2017
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    Location:
    Somewhere
    Should be free under warranty.
     
  4. jaguar36

    jaguar36 Active Member

    Joined:
    Apr 10, 2014
    Messages:
    1,870
    Location:
    NJ
    Your English was better than most native born speakers posting here! (myself included)
     
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