Replace charge port cost

[huev2015]

Hi everyone, first time posting here. I'm a 2017 Tesla Model X owner in China.

So today I charged my Tesla using a third-party AC charging station for about eight hours. ( Some backgrounds, in china Tesla has two sockets in charge port, one for AC and another for DC(as used in supercharger)). When I unplugged the cable, I noticed that due to overheating the plactic around AC socket was melted but lucky enough the car seems fine.
Though I highly suspected that the charging station is to blame, before pointing any fingers, does any one what is the cost to replace a charge port?

Many thanks and pardon my english.

 

[dhrivnak]

I would think IF it is damaged it would be covered under warranty. And your English is MUCH better than my Chinese

 

[BigD0g]

Hi everyone, first time posting here. I'm a 2017 Tesla Model X owner in China.

So today I charged my Tesla using a third-party AC charging station for about eight hours. ( Some backgrounds, in china Tesla has two sockets in charge port, one for AC and another for DC(as used in supercharger)). When I unplugged the cable, I noticed that due to overheating the plactic around AC socket was melted but lucky enough the car seems fine.
Though I highly suspected that the charging station is to blame, before pointing any fingers, does any one what is the cost to replace a charge port?

Many thanks and pardon my english.

Should be free under warranty.

 

[jaguar36]

Many thanks and pardon my english.

Your English was better than most native born speakers posting here! (myself included)