So I love that they have a button in the car to send feedback, but how do they make sense of it? It's almost impossible for me to remember where/when I was when I get home to send them feedback on the particular time(s) I pressed the button. Especially if it was more than once in a drive.
For example, one time, the car didn't get into the turn lane and just stayed in the straight-through lane and stopped with the turn signal on... I pressed the "snapshot" button and then when I was home about an hour later, I sent an email trying to remember the time and exact intersection. Is the latter necessary? If I don't do that, it's it even worth it? I would love it if you could press the button and record a verbal comment.
Anyway I'm far more likely to report by pressing the button, but hours later - the odds of me remembering enough to send an email is ... uh... less likely. So is it "good enough" to just press the button?
For example, one time, the car didn't get into the turn lane and just stayed in the straight-through lane and stopped with the turn signal on... I pressed the "snapshot" button and then when I was home about an hour later, I sent an email trying to remember the time and exact intersection. Is the latter necessary? If I don't do that, it's it even worth it? I would love it if you could press the button and record a verbal comment.
Anyway I'm far more likely to report by pressing the button, but hours later - the odds of me remembering enough to send an email is ... uh... less likely. So is it "good enough" to just press the button?