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Requirements for updating via app without home charger

Dr. Y. Tokui

Member
Aug 7, 2021
18
1
Copenhagen, Denmark
I live in an apartment in the city, so I do not have access to a home charger, so my tesla stays on the street where I live. Yet, I have installed a small 4G router in my Tesla to have internet reception at home and avoid issues with remote connectivity when travelling abroad. Anyway, I was just wondering what the requirements are in regards to software updates using this method? If I initiate a software download through this connection, then leave the car, I do not seem to be getting any notice on my app afterwards. So I was wondering if this method works at all?

Does the Tesla need to be plugged in/awake/etcetera before it downloads the updates and I receive a notification via the app (in other words, does it need a home/garage location)? Or am I forced to stay at the car every time I see an update coming, wait for it to download and let it update from there and not via the app? It could be nice to update when ready, not being forced to be by the car all the time…
 
Solution
The requirements are that your car needs access to WiFi for the duration of the download. I’m not sure if you need WiFi during the installation. It doesn’t matter where the car is located. When an update is available, your car will get pinged via cellular, and the car will then attempt to connect to WiFi to download the update. If no WiFi is available, you’ll see the yellow download icon indicating that an update is waiting to be downloaded, and you need to connect to WiFi to complete the download. Once downloaded, you’ll get the notification on your app that the update is ready to install.

EVRider-FL

Active Member
Aug 18, 2015
1,006
570
South Florida
The requirements are that your car needs access to WiFi for the duration of the download. I’m not sure if you need WiFi during the installation. It doesn’t matter where the car is located. When an update is available, your car will get pinged via cellular, and the car will then attempt to connect to WiFi to download the update. If no WiFi is available, you’ll see the yellow download icon indicating that an update is waiting to be downloaded, and you need to connect to WiFi to complete the download. Once downloaded, you’ll get the notification on your app that the update is ready to install.
 
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Solution

Dr. Y. Tokui

Member
Aug 7, 2021
18
1
Copenhagen, Denmark
Thank you EVRider-FL for your thorough and helpful answer.

In this recent particular instance, it seemed like the car ended up updating itself without any interference from my point, yet I didn't at any time get any notification in the app. Previously, I had to be present by the car before anything happened, but as you said, perhaps this had been due to poor wi-fi connectivity. It makes sense what you write, and I will see if there are changes by the next update. Thanks again!
 
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EVRider-FL

Active Member
Aug 18, 2015
1,006
570
South Florida
The car should never update itself without you initiating the installation manually. One reason is because the car can't be used while it's updating, so you have to choose when to do it.
 
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smogne41

Member
Jun 13, 2019
189
373
Pennsylvania
Your car will still get updates over LTE, just far less than if you are on WiFi. My car has been off of WiFi since mid-December (to avoid the holiday update) and I have still gotten offered two updates. Yes, they were downloaded over LTE with a popup to schedule installation.
 
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with_raiden

Member
Apr 11, 2021
227
199
NYC
Your car will still get updates over LTE, just far less than if you are on WiFi. My car has been off of WiFi since mid-December (to avoid the holiday update) and I have still gotten offered two updates. Yes, they were downloaded over LTE with a popup to schedule installation.
In your case the update was downloaded over LTE because it contains security fixes to prevent an attacker from hijacking your car e.t.c. Late last year there was a security patch send out because a hacker could take over the vehicle by watching the handshake between your phone key and the car. There was also another security fix where visiting a website which contains malicious code would take over the vehicle.
 
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with_raiden

Member
Apr 11, 2021
227
199
NYC
FYI the web browser security issue was fixed on version 2020.4.10. I’ll search around to see if I can fix which version included the fix for the Bluetooth handshake security fix.
 
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Dr. Y. Tokui

Member
Aug 7, 2021
18
1
Copenhagen, Denmark
In your case the update was downloaded over LTE because it contains security fixes to prevent an attacker from hijacking your car e.t.c. Late last year there was a security patch send out because a hacker could take over the vehicle by watching the handshake between your phone key and the car. There was also another security fix where visiting a website which contains malicious code would take over the vehicle.
Oh, that was something I didn't realise. That makes perfect sense. Thanks for sharing!
 
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