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Discussion in 'Model 3' started by ckwong, Mar 27, 2018.
Does anyone know how long does this process take to get the $1K refund? Thanks
Typically a few weeks.
I was refunded within 48 hours.
I was also refunded within 48 hours. (it was reserved via American Express if that matters)
Mine took 2 days, over the weekend. So probably 48 hours during work week - also AMEX refund.
It matters if the credit card you used is still active. I had two reservations and cancelled one when I bought my X. Took about a month (on the same card).
Mine took two days, used a debit card I didn't even use for the reservation.
They must have improved things... there were a lot of posts about people waiting months for refunds last year when deliveries were ‘expected’ in summer time.
I got mine via mail.. a check from TESLA in 2 weeks.
7 weeks, no refund yet. They “will be sending a check”.
Thanks for all the replies! The card that I used is still active so I hope to get a refund in 2-3 days. Thanks again everyone!
Odd question but when your refund is received, is the reservation removed from your profile ?
My order was fill on the first reservation but for the second reservation which was cancelled in June, 2018, I have not received my refund. Crazy thing is that Tesla said a refund check, that I never received, was mailed and shown as cleared. My profile still shows the reservation and says "your cancellation request has been received", so if someone intercepted the check and was able cash it, I would guess the profile would no longer show the car. Obviously a glitch in their system.
I've email and phoned many times and they always say "we will get back to you in 3 business days"
It is removed. I had two at one point, cancelled one as we purchased an X and it was removed when I got the refund. Just takes a while as everything does.
10 months so far ... don't think that's reasonable. On hold 40 minutes so far this morning again. sucks.... No reply to emails.
Hope my case is the exception.
I got mine in 24 hours, using the refund to debit card option.
I finally got through to someone. I received an email saying they cannot credit my credit card because the original transaction was from 2016 and they could only send another check. I asked to please send it registered mail. We shall see...
I just requested mine a few weeks ago. The form said a week and I had it in my account within 12 hours.
Original deposit credit card day 2
Refund to bank account