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Reserving to Receiving - a P- story

Discussion in 'The UK and Ireland' started by Thiellie, Aug 10, 2019.

  1. Thiellie

    Thiellie Member

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    Location:
    Leatherhead
    There have been many questions on this thread - the UK one in particular as to the process and how it all goes and what happens when etc... This is my story.. it's bound to be different from other stories, that's just how Tesla is... but I'm hoping it will at least answer some questions and removes some uncertainties (of which there are many in the Tesla ordering process)

    So, it all started along-long time ago, in a country far-far away... I reserved my Model 3 in South Africa on 5 May 2016.

    In 2018 my family and I moved to the UK. I tried to transfer my reservation to the UK but Tesla would have non of that... so in September of 2018 I reserved a Model 3 LRAWD in the UK.

    On 1 May 2019, orders opened in the UK. I placed mine in the evening of that day. I completed the order and by the time I was finished, I realised nowhere in the process had I been asked for the referral code... Several days later, I phone Tesla up and asked about the referral code - they acknowledged that they have that issue on their page and asked me to mail [email protected] quote my name, reservation number, and the referral code I wanted to use.

    On 30 May I completed my online profile, and hence the button to modify the order was removed from my account.

    On 31 May 2019, Tesla changed the ordering page. They removed the LRAWD and changed the Performance by splitting it into the basic performance Model 3 with 18" Aero wheels and the optional Performance Pack, which then included the 20" wheels, Lowered suspension, higher top speed, carbon spoiler, performance brakes and track mode. So I changed my order to a P-.

    I mailed Tesla ([email protected]) again and asked them to change my order to the P- and to confirm that I would keep my referral code worth 5000 miles. On 5 June I got a call from Tesla, confirming my email, check that I still wanted to switch to the P- and con firming that I would retain my 5000 referral miles. I asked when I could expect delivery as the website was still saying July, and he responded that my delivery would probably be in the mid of July.

    And then, was it on 16 June? tesla updated the ordering page once again.. gone was the Performance vehicle split between P- and optional Performance pack and back were the LRAWD and Full Performance vehicles. A choice was needed...

    I decided to stick to the P-....

    And roughly around that date, my VIN appeared in Source Code... At that time, as I now had a VIN in CS, I mailed tesla and an autoresponse redirected me to use [email protected] in stead. So I did.

    A lot of this time is spend tracking ships - thanks to the guys on Twitter... The Triumph Ace passed through the Panama canal on 23 July, with an expected docking at Zeebrugge on 2 August... And when you're not tracking ships you're checking whether you still have a VIN in source... (some folks lots their's, mine remained right until delivery day!)
    Triumph_Ace_Panama.JPG

    The thinking is that you generally get assigned a VIN in SourceCode when your vehicle is on the ship!

    July came and went... at least on 19 July I received a text:
    Text_Fri19July.PNG
    It is after the ship docks, that things start to speed up.. *really* speed up...
    Remember the shipped docked the night of 2 August at Zeebrugge in Belgium - from then till the day I took delivery was exactly ONE week!

    Let's take a slight step back... just before the ship docks, on Thursday 1 August, I received this Text
    Text_Thu1Aug.PNG
    Hooray! This are finally moving along!

    On Saturday 3 August, I received the following email:
    Email_Sat3Aug.png
    Ok now an email that reverts back to older timelines... (see they shifted back the dates) - however, I suspect this is part of an automated process... So was still hoping for the best..

    So on Monday 5 August I noticed that my account page had updated and listed a Final Invoice... Whoop-whoop!
    5Aug_AccountPage.png
    And the invoice looked as follows:
    Note1: The invoice gives you an estimated Delivery Date - mine was 13 August - but I wasn't going to shift things around as I heard these were most likely to change...
    Note2: The invoice states to use your Invoice number as reference when making payment. Some folks used their RN reservation number as they were told by Tesla staff over the phone - it really does not seem to matter, as long as there is a unique number that links your payment to you... and both your invoice number and RN number are unique to you...
    5Aug_Tesla_Model_3_P-_Final_invoice_UK.png
    Now it was time to get serious about the insurance stuff. Oh boy can that be expensive...
    I tried several and eventually wanted to try something like comparethemarket.com only to notice that they don't have the Model 3 listed yet. I chatted to them online and they were very helpful - tried a couple of things and eventually gave me this link which worked great:
    https://m.quote.comparethemarket.com/Car/NewQuote?AFFCLIE=ER71

    Now the next issue lies with the fact that you cannot complete your insurance without the Registration plates.. "But I have the VIN, surely that's enough? Unfortunately not sir, we require your Reg plate to complete your insurance".. OK so now you can wait or phone or email... So I emailed [email protected]. One the forum I read of people on hold on the phone for 3+ hours... I was not going to do that...

    On Tuesday 6 Aug I received this message:
    Text_Tue6Aug.PNG
    Whoop whoop it has been moved up from the 13th!
    At this point the details change in your account page too...
    TSLA_ACC_DEL_Update.jpg
    On Wednesday 7 August i received this text:
    Text_Wed7Aug.PNG
    OK, so I had to wait till 24 hours before delivery to receive my plates.. at least now I knew...

    What followed was a VERY loooooong Thursday... At around 4:30pm,thus aroiund 23 hours prior to scheduled delivery, a friendly Tesla employee called and gave me my Reg Plates. I completed and paid for insurance and I was all set!

    D-day!
    Eventually Friday the 9th arrived... I took an Uber to the Heathrow Delivery Center and it was nice to see that there was nothing frantic about the people or the process.

    You walk into the reception, you give them your name and they sign you in.. they ask if you already have your plates and to insurance, and they confirmed that I didn't have a trade-in... One of the ladies then ushered me into the Lounge/Waiting area. There were several people that were still getting their plates and on the phone with their insurance companies finalising their vehicle insurance.
    Tesla Heathrow waiting area_m.jpg

    They also told me they were running a little late... It wasn't much of a delay, I guess maybe 20 minutes. A friendly gentleman called my name and we walked into the delivery area... and there she was!

    And bummer... "you can only attach 10 images with this message..." - OK we shall continue with a second post...
     
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  2. Thiellie

    Thiellie Member

    Joined:
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    Location:
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    ...continued

    Right, as you are signed in at the front desk, your Tesla app changes...
    TeslaApp_waiting.PNG

    right, as I was saying... and there she was!
    LondonDChandover_m.jpg

    The delivery specialist enabled mobile access, so my APP would work, we tested both key cards and then we went through the car - I wound a couple of things, only one I think the will do something about... but that will be a different post...

    I asked a couple of questions, like how the USB and 12 Power socket are protected from shorts etc as I couldn't find any info on Fuses etc in the Owner's Manual, but the Delivery specialist was stumped as well...

    We went through a couple fo things in the car, but he could see I knew pretty much everything he was telling me.. so he shook my hand and wished me good luck... I wanted to sit in the car and just do a couple of things like enter my home destination into the Navi etc, but he (in a very friendly manner) asked me to vacate my spot as they were running a little late and needed the spot for the next vehicle... ;-)

    So I drove out of the warehouse, and stopped at the Supercharger just outside..., as the car came with 117 miles of charge..
    LondonSupercharge_m.jpg

    Topped up with a couple of miles - just to get the hang of supercharging... I seemed to have been billed just over £3 for it... I did read somewhere that your free supercharging miles of your referral only kick in after the first supercharge... and sure enough, my app now shows 5000 miles... in my Loot box.
    5000mi.PNG

    The drive home was uneventful beside the traffic... the system tells you autopilot is unavailable until the cameras calibrate.. this took around 12 miles and I got a message that the cameras had been calibrated and Autopilot was available...

    Once I got home I tested my EO mini Pro charger... worked as expected!

    Daddy was not the only one that was happy and excited about the new Model 3 P- ...there were some Happy Frunking Kids!
    HappyFrunkingKids_m.jpg

    Last but not least, some of you had some questions about the Red line.. apparently the Performance models have a red line under the dual motor, and this is indeed the case in the P- on both the rear badge as well as the App

    DualMotor_badge.jpg

    Blitz_App_main_redline.PNG

    And finally a pic or two... I removed the Aero wheel covers...

    Blitz_front_Left_600.jpg

    And here's a close-up

    Aero_WheelKit_600.jpg

    The car came with mats, driver, co-driver, rear and Frunk. in the Frunk was a Type 2 extension cable, and Emergency Kit (which includes your high vis jacket and emergency triangle. In the bottom section of the boot there was my home charging kit. More on all of that in a next post...
     
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  3. meavydev

    meavydev Member

    Joined:
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    Location:
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    So out of interest did you decide paying £550 more for the P+ wasn't worth it due to the 20" wheels?
     
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  4. dst87

    dst87 Member

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    Central Scotland
    Great write-up! Thanks for taking the time. I can’t wait to get my own P- on Friday!!

    Seriously... it’s going to be the longest week ever! :confused:
     
  5. Milky

    Milky Member

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    Location:
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    Does the car come with the center cap and nut covers for the wheels or did you get those separately?
     
  6. dst87

    dst87 Member

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    Those are a separate purchase at around £50 I think? I’ve ordered a cheap knock-off set from eBay but I’m tempted to just get the real ones.

    @Thiellie Did they have them in stock at the SC when you collected, or did you buy them in advance?
     
  7. leewillis77

    leewillis77 Member

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    Location:
    Cumbria, UK
    Me too. I ordered some the other day from the Edinburgh Service Centre. £45 all in - they'll (allegedly) be with my car when I collect at the end of the month.
     
  8. Roy W.

    Roy W. Member

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    Derby, UK
    Thanks for taking the time out to write this up, it was very interesting.

    One thing you didn’t mention, as there’s no spare wheel does the car come supplied with a tyre inflation kit?
     
  9. Fullerene

    Fullerene Member

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    Location:
    Dorset, UK
    Thanks for the write up, really appreciated :) Car looks great!

    How do you order stuff? When I go to the US Tesla site, there's a store link, in the en_GB site there's no store link.
     
  10. Rooster6655

    Rooster6655 Member

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    Phone the service centre direct
     
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  11. Shmern

    Shmern Member

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    Belfast
    great write up.... thanks !
     
  12. Thiellie

    Thiellie Member

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    I particularly did not want the 20" wheels nor the lowered suspension... I would always have the option to buy other wheels but changing the suspension seems like just too much trouble... (not to mention the insurance implications)
     
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  13. Thiellie

    Thiellie Member

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    It does become a loooong week... just try not think about it.. ;-) . yeah I know... easier said than done... have you decided on all of your accessories yet? read the Owners Manual? ;-)
     
  14. Thiellie

    Thiellie Member

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    Location:
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    it only comes with the aero covers, so you have to get those separately.. Tesla does sell their own version, but that's only in the USA... so here you have to make do...

    I purchased these:
    https://www.amazon.co.uk/gp/product/B07RXKLSP7
    and
    56mm Car Wheel Center Cap Rim Hubcaps Emblem Fit for Tesla Model 3 S X 4pcs | eBay
    (but only because I couldn't find a pair on amazon.co.uk at the time...

    I can't vouch for this, but this one seems to be what you would be looking for... and should do the trick...
    https://www.amazon.co.uk/jinclonder-Tesla-Model-Wheel-Center/dp/B07V6CY2TH
     
  15. Thiellie

    Thiellie Member

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    I ordered them from ebay and amazon.. (see above) and they are pretty good quality.. very happy with them...
     
  16. Thiellie

    Thiellie Member

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    Location:
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    No spare wheel and no tyre repair kit...
    in the weeks leading up to this I ordered the following tubeless repair kit and I'm still looking for a compact compressor to keep in the car...
    https://www.amazon.co.uk/gp/product/B07RV3X9FW
    it has all the basics and seems real good quality too...

    ..still looking for a compressor..
     
  17. Durzel

    Durzel Member

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  18. Rooster6655

    Rooster6655 Member

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  19. dst87

    dst87 Member

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    Definitely easier said than done! I feel so unproductive right now, as Tesla is at the forefront of my mind!

    Reading the owners manual... now that’s a good idea! I can ration a few pages each day. ;)

    Accessories - we’ve already got a centre console wrap, some brighter LEDs for the boot, and the Nomad Qi charger. We’ve got some cheap-o centre caps and nut covers en-route from China, and I’m considering some floating centre wheel caps (but still wondering if they’ll look tacky!)
     
  20. Thiellie

    Thiellie Member

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    Location:
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    Episode 3... What the car came with...

    So besides the mats, 2x front, 1x rear and 1x frunk/froot, it came with :
    • an emergency kit (red) was in the frunk
    • a type 2 extension cable also in the frunk, and
    • the home charging kit - that was in the (big) hidden compartment under the boot
    Accessories3_600.jpg

    The Type 2 extension cable is made by Phoenix Contact in Germany, and is a 3 phase, 32A version.
    Type2extension.jpg

    next on to the home charger...
    Home_ChargeCable600.jpg

    Lastly but not least we move over to the Emergency kit... This kit also includes you emergency triangle and hi vis jacket.

    Emergency_kit_600.jpg

    and with the triangle unfolded...
    Triangle_unfolded.jpg

    And that is it... anything else you want or need... you get yourself ;-)

    I have ordered a version 2 wireless charging pad from Taptes - will review that when it arrives - it's US49 but has the 2x portrait and 1x landscap charging like the Jeda 2 pad...
    TapTes Wireless Charging Pad for Tesla Model 3
    (first and last pic from taptes.com and middle two ones from Roy W in his accessory post)

    Taptes0.jpg

    taptes2_1.png

    taptes2_2.png

    Taptes 3 coils.jpg

    I have also purchased a 12v powered USB Hub - the thinking is to plug it into the 12V Power Socket and run in to the front chamber where the USB ports are, and power the wireless charger of it - firstly the wireless chargers charge faster, and secondly it leaves both Tesla USB ports open for data (flash drive for Sentry mode and music etc)

    https://www.amazon.co.uk/gp/product/B078X6FGJW

    3port12VusbHub.jpg

    Eventually I'll get some jack pads - you'll only look for them when you need them...
    https://www.amazon.co.uk/DEDC-Adapter-Rubber-Frame-Tesla/dp/B07SW2T9JM

    I think that's it for now...
     
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