UPDATE: "We are no longer charging Ranger fees for due bill items." When I picked up my car in Toronto they didn't have the tool for setting up the TPMS for the winter wheels. Apparently the tool had gone to Montreal for that delivery event and the replacement hadn't arrived. I was told, "No problem (my ranger) will drop by and fix that on his way to Montreal." He did so last night. Today I got a $100 invoice from Tesla for Ranger service. I complained on the following basis: I got the following response: I'm okay with this given that they'll deduct it from the service plan price, but IMHO it's bad form (a) to charge for fixing something on the due bill at delivery, especially when it was caused solely by logistical problems at Tesla, and (b) not to inform me of the policy at the time.