Bought my Tesla in 2014 when there was no notion of idle charges. Now Tesla is starting to charge for that, which makes sense (I have been victim of inconsiderate car owners) but not without proper communication and contractual agreement. As much as I love the car, Tesla continues their poor customer service and near bully-ish attitude. If you want to charge for idle charges do one or all of the following: 1) post a sign at charging stations 2) require an acceptance click in the car when somebody starts the charge, or at least a warning pop up 3) require an acceptance click in the app when somebody starts a charge, or at least a warning pop up 4) For old owners, obtain an acceptance documents of the new terms of the legal agreement with the owner Notification in the app that idle charges will occur is nice but not nearly sufficient. Phone may be off, app may not be on, cell reception may be bad, etc. I can't think of a reasonable example where I am charged for something I never agreed to pay for. Idle charges should start at least 30 minutes after charge is done (5 minutes is absurd!). I got charged Idle charges while charging at a Tesla dealership DURING A TEST DRIVE FOR MY NEW MODEL X!!!