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Reverse my car into the garage wall - Can I fix this?

GabeX

Member
Feb 26, 2018
63
38
Irvine, CA
I was reversing my X into the garage today just like the end of every trip for the last 2 months. However, I stopped a little short of the wall today, about 30 inches from the wall and since my garage door won't close unless I am less than 24 inches away from the wall, I tapped on the accelerator a little bit since I do not have creep on and the car just floor it and ram right into the wall. Luckily no one was hurt and looks like only the tailgate suffered damages.

Any recommendation on how or where I can get this fix in the Orange County/Los Angeles area?

20180527_162421.jpg 20180527_162416.jpg 20180527_162407.jpg
 

polymathic

Member
Oct 30, 2016
273
386
Fairfax CA
Reverse should really default to a mode similar to Chill. I had a little reverse surprise myself early on, but thankfully it was a mere scratch and it was on a loaner.
 

mikevbf

Supporting Member
Feb 11, 2012
1,856
4,338
vermont
My wife experienced an almost identical situation to yours with our Model X. So I feel for you. My biggest advise is after choosing a body shop, drive the car until they have all the parts. This could save you months of heart ache without your X. In fact, you might choose your body shop partially on their policy of letting you drive it while you wait for parts. Good Luck.
 
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jelloslug

Active Member
Jul 21, 2015
4,726
6,058
Greenville, SC
Skip the "approved" body shop. They will want to replace the hatch lid and it will take 6-8 weeks and cost thousands. Find a reputable PDR service and have them do it.
 

Krazaak

Member
Jul 30, 2017
903
1,000
Charlotte, NC
I was reversing my X into the garage today just like the end of every trip for the last 2 months. However, I stopped a little short of the wall today, about 30 inches from the wall and since my garage door won't close unless I am less than 24 inches away from the wall, I tapped on the accelerator a little bit since I do not have creep on and the car just floor it and ram right into the wall.

Out of curiosity, what do you mean by “tapped the accelerator”? Very light pressure on the pedal results in very slow speed. I find I can easily drive 1-2 mph in the Tesla, without having to ride the brake like my old BMW.
 

GabeX

Member
Feb 26, 2018
63
38
Irvine, CA
Out of curiosity, what do you mean by “tapped the accelerator”? Very light pressure on the pedal results in very slow speed. I find I can easily drive 1-2 mph in the Tesla, without having to ride the brake like my old BMW.
I applied light pressure to the accelerator like I always do to inch backward. I stopped by the service center today and they submitted a request to support to review my log to see if it's indeed an issue of the car or if it was my fault. I am hoping they claim responsibility and fixes it for me for free. I am also putting out quote request to multiple PDR shops to see how much it would cost to fix.
 

GabeX

Member
Feb 26, 2018
63
38
Irvine, CA
This won’t help with your current damage...
But will likely be helpful for others.
I love this item.
View attachment 304504
Installed 2 sets.
Victus Garage Vehicle Parking Block, Black Heavy Duty Rubber Curb with 6 High Reflective Yellow Targets for Car, Truck, RV and Trailer Stop Aid, 19.7 https://www.amazon.com/dp/B071VLG9YM/ref=cm_sw_r_cp_apip_wkilFgfgnDcHJ
View attachment 304505
View attachment 304506

I was just thinking about something like this. How did you secure yours to the floor?
 

Krazaak

Member
Jul 30, 2017
903
1,000
Charlotte, NC
I applied light pressure to the accelerator like I always do to inch backward. I stopped by the service center today and they submitted a request to support to review my log to see if it's indeed an issue of the car or if it was my fault. I am hoping they claim responsibility and fixes it for me for free. I am also putting out quote request to multiple PDR shops to see how much it would cost to fix.
Interesting, if there is some edge case where the accelerator misinterprets input it might suggest that some of the SUA cases might be legitimate software issues. Of course, if they come back and say that they detected some high percentage throttle for some brief instant and you can't convince them otherwise, it'll just get chalked up to driver error. As much as I believe that most SUA cases are probably driver error, the simple fact is no electronic system is foolproof.

In any case, good luck with the repairs.
 

Daniellane

Supporting Member
Aug 13, 2017
2,448
2,814
Camas, Washington
This won’t help with your current damage...
But will likely be helpful for others.
I love this item.
View attachment 304504
Installed 2 sets.
Victus Garage Vehicle Parking Block, Black Heavy Duty Rubber Curb with 6 High Reflective Yellow Targets for Car, Truck, RV and Trailer Stop Aid, 19.7 https://www.amazon.com/dp/B071VLG9YM/ref=cm_sw_r_cp_apip_wkilFgfgnDcHJ
View attachment 304505
View attachment 304506
Just tried the link.
Currently unavailable.
Similar item...
Guardian Industrial Products Rage Powersports DH-PB-4 22' Rubber Parking Block Curb (Garage/Driveway) https://www.amazon.com/dp/B00A2XD7RI/ref=cm_sw_r_cp_api_i_VQldBbS8GN1G3
 

idealsol

Member
Oct 8, 2016
354
220
Orange County, Ca
I used Auto Recon Express
Guys name is Rich. He actually lives in Rancho Santa Margarita. 949 785-8020
He’s a very good PDR guy
Took care of my run in with my garage door
My mother in law used hm also
Google the name on yelp
Check the the reviews and pics
 

GabeX

Member
Feb 26, 2018
63
38
Irvine, CA
I used Auto Recon Express
Guys name is Rich. He actually lives in Rancho Santa Margarita. 949 785-8020
He’s a very good PDR guy
Took care of my run in with my garage door
My mother in law used hm also
Google the name on yelp
Check the the reviews and pics
Thanks, He quoted me $2200, Most expensive so far.
 

mal_tsla

Member
Sep 29, 2016
698
903
Austin, TX
-1 for blaming the car.

Our X had tail gate damage from transport accident. They ordered a replacement for it. It took about 6 weeks to arrive (we drove the car with the dents on it), and then it took 6 weeks at the certified body shop to actually install/paint it (Tesla gave us a loaner, since this damage occurred before delivery).

So, I would suggest, try PDR first... might save you a painful 12 week wait.
 

mattack4000

Active Member
Oct 1, 2017
2,423
952
CA
Well at least he is not blaming autopilot or unintended acceleration or whatever. This is the third one, car is accelerating more than what I would like...
 
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