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Right Pillar Camera Blocked or Blinded

Berkshire1

Member
Jul 5, 2020
110
147
Egremont, MA
I have had this happen a few times on both the right and left pillar cameras. It was always when there was bright sun on that side of car. Only lasted a few minutes until the angle of the car and direct sunlight changed.
 

LoneRider191

Member
Dec 4, 2020
6
5
Iowa
I get the same message sporadically when driving at night also always on the right pillar camera. I have visually inspected the camera and it's clear and cleaned the glass anyway. Does not help.

Also, I have observed condensate under the glass of both of my pillar cameras but NOT at the time when I am getting the right pillar camera message. Is visible condensate under the glass a definite problem or is that normal?


I have had the same issue occur regarding condensate (B Pillar camera). It was during full daylight and followed a few hours of rain, so very high humidity, at about 45 degrees F. Based on the warning of camera blockage and the condensate that could not be cleaned off, I requested a service appointment but was told by the service team leader that "I had our regional technical support team look over the alerts on the car, and found that some condensation is normal for these cameras. If this continues to be an issue as in the alerts will not let you use the features in the car for extended amount of times We can take another look." I do not agree with this response and I plan to pursue it further with Tesla and NHTSA. It seems to me that paying thousands of dollars for the Full Self Driving option (when the software is finally working 100%) means that Full Self Driving should work and not be subject to random interruption by condensate in front of the camera (so... on any day with the right temperature and humidity, your auto drive may randomly disconnect). Apparently, random loss of Full Self Drive during high humidity conditions will be considered normal... but that was not my understanding when I forked over the cash for this option.
FYI, there was an earlier service bulletin (SB-20-12-002) on Models S, X and 3 but it looks like the remedy recommended there is no longer applicable. However, the description of the problem (condensation blocking a camera) is identical, so my position is that the design defect was not resolved by the SB-20-12-002 remedy based on the fact that the defect still manifests in (at least my) Model Y.
 
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PagodaY

Member
Dec 23, 2019
226
131
Hudson Valley, NY
Interesting....
We took a drive the other day, left early in the morning, but after sunrise. Part of the drive was on the route of my wife's old commute. We experienced this issue very frequently. The sun was low so I can understand what was causing the camera to be blinded. We kept getting disconnected from the FSD due to this issue. And no, I didn't see any condensate on the side pillar cameras.

She pointed out all the other cars around us who were commuting at that hour and thought that the concept of having the FSD do the commute would not work for all those drivers. The reverse commute would probably be impacted also.

I wonder how Tesla will solve this problem, after all, most people doing their daily drives to and from work are done early in the morning and late in the afternoon when the sun is low in the sky (at least at this time of year)
 

toddkageals

Member
Dec 8, 2020
142
99
Vinton
Took my first road trip last night. Car is brand new (500 miles or so), right pillar camera kept saying it was blocked. No condensation, at night, on the highway, must have seen that message 20 times in the 3 hour drive. Also had 1 or 2 messages about the left pillar cam. Even had a "multiple cameras blocked" message. Car is clean, no condensation in any camera.
 

Puma2020

Member
Jun 16, 2020
421
449
New Hampshire, USA
I have observed condensate under the glass of both of my pillar cameras
I have had this issue occur for two reasons that I have discovered (so far).
The condensate is the first and most common reason. Doesn't happen a lot but it happens enough that I've gotten used to it.

The other reason is the sun's angle. Depending on the season and what time of day I am driving and the direction, sometimes the sun is low enough in the sky, and the camera has a clear view of the sun, the camera will get "blinded by the light"... hmmm that phrase might make a good song...
 

ArtK

Member
Jun 1, 2020
208
183
NYS
I've had my MY since July, and have experienced this problem over a dozen times, nearly always on the left after a period of rain or a car wash followed by warmer weather. The fact that it almost always happens on one side on the car tells me that some sort of defect is present. I am not an engineer, and do not know whether moisture is entering the assembly too easily, or if drainage ports are blocked resulting in condensate build-up. Either way, the SC tells me this is a common problem and is "normal". I suspect it is a common problem due to a design flaw.
 

RogerDodger

Member
Mar 17, 2021
15
15
New England
Has anyone had any resolution or comment from Tesla? Given it’s happening to you all, I’m not going to file my own mobile service ticket for my new MY LR. It has happened to me twice on very dark and light fog highways, at 70mph (tbh, on a 70mph speed limit zone where I didn’t feel superb running in autopilot myself and was thinking about taking it out and slowing down). I wouldn’t have been at all surprised if I got the “weather not great, autopilot not available” alert in the situation, but instead I got the right pillar camera blinded and similar to all of you I can’t see anything wrong with the camera.
Thanks!
 

C-Bus Y

Member
Oct 20, 2020
143
87
Columbus, Ohio
I literally get it every time coming out of the garage and there is bright sunlight on the camera. Left or right, whichever is facing the sun. Light condensation is forming on the inside of the glass in front of the camera.
 

VTElectric

Member
Jun 2, 2020
37
12
Vermont
I had this error on the passenger side only. Never saw any condensation or anything covering the camera. I put a service request in with Tesla and mobile service came out and replaced camera. I got the error one more time after replacement but haven’t had it in 4-6 weeks. Btw, mobile service said the camera is super easy to replace.
 

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