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Yea, that chaos is what is going to burn them fast once competitor EV's hit the market, which is very soon. Tesla is still riding "the only game in town" wave of the practical and desirable EV. I am an early adopter, I was willing to put up with some issues since they were always taken care of by service center. My wife on the other hand is a mass consumer, her threshold level of service center visits is much less. Still, I managed to convince her it's worth it. Unfortunately, with the launch of Model 3, even my threshold level has been exceeded - service appointments are a weeks out now, no parts on hand, software getting crappier by the update. My wife got stranded twice already in her brand new Model S by the trunk not closing, almost a month later still waiting for parts. She also tells me sometimes the car screeches at her instead of a blinker noise, but without a repro not much service center can do, but tell me to wait for another software update. Even if the problem was happening reliably on some day, scheduling an appointment a month later is useless.Comparison to Hyundai is interesting. I do recall when they seemed like crap cars, and now it is a well-respected brand. I hope Tesla can successfully evolve into a full-fledged manufacturer, with sufficient service centers, supply chain for parts, ample delivery capability, and so on. Right now it seems like all they can do is to build cars, and if you are lucky, maybe service them. Delivery, used car sales support, parts, body shops -- not so much. I have not personally been burned by Tesla's limited resources, but the volume of horror stories here and in other forums is disturbing. Maybe the sunroof thing is indeed a small step towards limiting the demands on their resources. If so, I guess it is a good move, so long as it actually helps. Right now they seem to be mostly in chaos.
I worked for a company once that announced in an all hands meeting that the software engineers should start supplying their own office supplies and printer paper because the company was having financial problems. In the end that didn't help.<snip>
So, unless Tesla gets their act together very soon, their cars will be relegated to the status of a Pontiac Fiero - a "cool status car for an automotive masochist". Hopefully simplifying their configurations will help them get there.
So what you're saying is that Tesla is too far gone now, too little too late? At least they are trying.I worked for a company once that announced in an all hands meeting that the software engineers should start supplying their own office supplies and printer paper because the company was having financial problems. In the end that didn't help.
Do you have any data backing up the statement on production quality improving significantly? If so, what does that mean, what percentage of cars is expected to see service in first 4 months after delivery?Tesla just recently got a grip on manufacturing model 3. Follow up visits should go down and service will improve. Tesla is also building 0.5 million sq ft facility for parts storage so that aspect should improve as well soon.
Do you have any data backing up the statement on production quality improving significantly? If so, what does that mean, what percentage of cars is expected to see service in first 4 months after delivery?
Where are you tracking the number of complaints? The service appointment times keep on growing, and so do parts wait times, so not sure what data you base your opinion on, other than hopeful thinking. Or are you saying that the wait times are growing because the first 110,000 Model 3's produced are now breaking down, but the new ones are all problem free?My evidence is that it is impossible to ramp up to 5k a week with the same rate of failure as in beginning of the year. SC would not take it and we would see huge increase in complaints.
Where are you tracking the number of complaints? The service appointment times keep on growing, and so do parts wait times, so not sure what data you base your opinion on, other than hopeful thinking. Or are you saying that the wait times are growing because the first 110,000 Model 3's produced are now breaking down, but the new ones are all problem free?
I keep asking you for any data supporting that issues have decreased, but all your "data" is you saying so. You have provided no data whatsoever to support it, though you did change your position from "issues have decreased" to "issues have not increased". Tesla building an 800,000 sq ft distribution center isn't data supporting that production issues are decreasing so not sure why you bring it up. Repeating "things are getting better" doesn't prove it so, no matter how many times you say it.Issues have not increased with huge, almost exponential production increase. Tesla has always been reactive in their deployment but they are not standing still. Just check out Lathrop Distribution Center being built in California - over 800 000 sq feet building that is presumed to be parts warehouse and distribution.
Does anyone know if the all-glass on Model S does indeed have mounting points? I was hoping to use the Whisperbar on my 2018, but looks like that may not be an option.That's my only concern. I don't really care about the pano, but I do care about mounting points for a rack. I sure hope like the model 3, even if it's got a glass roof, there will be mounting points.
I have my doubts. I don’t think they ever figured out how to make it reliable. Have taken mine in for rattles and leaks multiple times now... pretty much given up.