Road Hero Space Saver Tyres

[Zakalwe]

I have had the misfortune of three punctures in the last 12 months, all requiring a new tyre. That's bad enough, but waiting for 2 hours on the roadside for recovery on one occasion and being with no car for a weekend as they tyre fitter had no suitable tyres was a far bigger inconvenience.

With that in mind I recently bought one of those Road Hero kits from Sunset Tyres. On opening the kit, the scissor jack looked totally unsuitable. I sent an email in to query it and literally within one minute Lee from Sunset Tyres rang me. He agreed that the jack looked unsuitable and offered to look into it. He initially suggested getting a Halfords jack and refunding me the difference. 30 minutes later he called back and said that the incorrect jack had been sent and a replacement would be with me on Thursday. This morning a replacement jack kit turned up, new jack, gloves, high-vis jacket and so on.

Credit where credit is due, the service offered by Lee at Sunset is second to none. No messing, fault accepted and a solution in place in less than a day.

Incorrect jack supplied:

Correct jack type

 

[thewishy]

So presumably the spare tyre is eating up a sizeable chunk of your boot?

 

[Zakalwe]

So presumably the spare tyre is eating up a sizeable chunk of your boot?

Yep. I've a ferry booked for a trip to Ireland and I'd rather miss a bit of boot space than miss the ferry due to a puncture.

 

[thewishy]

Yep. I've a ferry booked for a trip to Ireland and I'd rather miss a bit of boot space than miss the ferry due to a puncture.

That's fair. Can you share a pic of how much space it uses?

 

[Adopado]

I have had the misfortune of three punctures in the last 12 months, all requiring a new tyre. That's bad enough, but waiting for 2 hours on the roadside for recovery on one occasion and being with no car for a weekend as they tyre fitter had no suitable tyres was a far bigger inconvenience.

With that in mind I recently bought one of those Road Hero kits from Sunset Tyres. On opening the kit, the scissor jack looked totally unsuitable. I sent an email in to query it and literally within one minute Lee from Sunset Tyres rang me. He agreed that the jack looked unsuitable and offered to look into it. He initially suggested getting a Halfords jack and refunding me the difference. 30 minutes later he called back and said that the incorrect jack had been sent and a replacement would be with me on Thursday. This morning a replacement jack kit turned up, new jack, gloves, high-vis jacket and so on.

Credit where credit is due, the service offered by Lee at Sunset is second to none. No messing, fault accepted and a solution in place in less than a day.

Incorrect jack supplied:
View attachment 833307


Correct jack type

View attachment 833306

I bought an identical wheel and kit 3 years ago (not actually Road Hero) and took the angle grinder to the jack! Thankfully never had to use it in anger ... but I normally keep the wheel at home to brought out to me if needed (preferably with my trolley jack). All my punctures over the past 10 years have been within about 10 miles of home. Never had a puncture on a trip ... so far.

 

[Zakalwe]

That's fair. Can you share a pic of how much space it uses?

See 13 minutes into this video. I'll end up doing something like that.

 

[MrT3]

That's fair. Can you share a pic of how much space it uses?

The bigger issue is the amount of space the standard Tesla wheel takes up if you do need to swap it.

 

[Zakalwe]

The bigger issue is the amount of space the standard Tesla wheel takes up if you do need to swap it.

Better that than sitting on the roadside for 2 hours....

 

[Billbrown1982]

I bought the same kit about a year ago, and had the same god awful Jack that is completely not fit for the purpose IMO. Even though its advertised as a "kit for Tesla"

I emailed them and eventually got told they are working on a proper Tesla Jack and would contact me when it was ready, I'd forgotten all about it honestly and i'm almost sure they are expecting me to buy it when its available.

While your replacement Jack looks a lot better, its still built on the same frame and to be honest, after jacking my car up once with the old jack and watching the frame bend under the weight of a bloody heavy car, i'm gonna get a slimline trolley jack or something when funds allow.