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roadside assistance after warranty expiration

Discussion in 'Model S' started by MrPinrel, Dec 27, 2016.

  1. MrPinrel

    MrPinrel Member

    Joined:
    Dec 15, 2012
    Messages:
    122
    Location:
    Miami
    i decided to let my warranty expire when i hit 50k miles after 3 years and not buy the extended service contract. i figured with the unlimited mile power train and battery warranty that was enough protection from expensive repairs.

    my question is, i guess i need to buy new roadside assistance coverage? seems like this is worth having without a spare tire, possibility of running out of battery, etc.

    does anybody have any recommendations for "tesla friendly" companies to buy this from? kansas city area.
     
  2. ev-now

    ev-now Member

    Joined:
    Jul 30, 2015
    Messages:
    441
    Location:
    Denver, CO
    Might be worth finding out what your insurance company offers, mine has basic for literally pennies - including 50 mile tow.
     
  3. doubleohwhat

    doubleohwhat Supporting Member

    Joined:
    Sep 1, 2016
    Messages:
    411
    Location:
    Alabama
    AAA has emergency roadside charging in a growing number of areas. I'd call and see if they offer that service in your area and/or areas you travel to frequently.
     
    • Like x 1
  4. msnow

    msnow Active Member

    Joined:
    Jul 14, 2015
    Messages:
    4,962
    Location:
    SoCal
    Ask your SvC who Tesla uses in your area and call them. Here in SoCal they use AAA.
     
  5. bob_p

    bob_p Active Member

    Joined:
    Apr 5, 2012
    Messages:
    1,640
    Encountered this issue with our classic P85 on a trip through Kansas.

    The frunk lid latch failed when we were at the Salina supercharger, and Tesla didn't recommend we attempt driving the car. Instead, they recommended we have the car towed to the KC service center, and because we were outside of the original 4 year/50K mile warranty (didn't matter that we had purchased the extended warranty/service plan), we would be responsible for the towing charges.

    Fortunately, our insurance covered the towing, and also 2 days of rental car (since the failure happened on Saturday and Tesla couldn't fix it until Monday).

    Tesla could do more to communicate this to owners - and remind them about the loss of roadside coverage after the original warranty expires.

    It didn't end up impacting us, because our insurance covered it. But anyone without towing coverage in their policy, they could be in for a large bill if something happens and they have to get their car towed a long distance during a road trip. [We only had 180 miles for our detour.]
     
    • Like x 1

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