I've had my LR MX for about 2 months. I absolutely love driving the car, although I'm still having difficulty judging the distance to the curb. I've curbed the rims twice already. Today I pulled over to the side of the road to check something out, and didn't realize I was within an inch of the cobble stone edging. I backed up a little, and the tire pressure warning light came on. I punctured the side wall of the tire - there's about a 1.5" hole! I drove about 50 feet to a safe area, and called Tesla Service. No humans available, you have to request service from the Tesla App. No, I wasn't happy about that, but I didn't have much choice. I figured the rest of my day was lost, and this was going to be a real PITA. I entered my information into the Tesla App at 3:50 PM. Within 5 minutes, I received a text from Tesla, acknowledging my request for roadside assistance. A few minutes later, I received a text stating that Roadside Assistance (actually, a private company working for Tesla) would be at my car within 55 minutes. They will loan me a tire and a rim, install it on my car, and I'll have to go to the Service Center to pick up my new tire and have it installed. Sounds like a great idea to me! The Tesla Roadside guy shows up, tells me to put the car in JACK mode, jacks up the car, removes my wheel, puts on the loaner (the rim is painted red because people used to keep the loaners!), has me turn off Jack mode, and we're done. Amazing service! Within 1 hour of my reporting that I punctured my tire, I had a loaner wheel on my car, and was back on the road. After reading about all of the horrible experiences with Tesla service, I wasn't expecting much. I certainly was impressed with how smoothly everything went, and how fast Tesla responded. The guy who responded was polite, knowledgeable, efficient, and a nice guy. Thank you RJB Towing (Westchester, NY). Thank you Elon for providing such a fantastic service experience! Oh - I should mention that the first appointment I could get to have my new tire installed is 1 week from today. There's no problem using the loaner wheel, except that it doesn't look so nice with the one red rim. It would have been perfect if I could have stopped by the service center tomorrow to get the wheel exchanged, but I'm not complaining.