I have been stranded for 48 hours now. No help from Tesla.
We called for flat tire on Thursday. Tesla said...
1. "Sorry, no loaner wheels are available".
2. Ok, how much mobile unit? They said someone will come in 24 hours.
3. Ok, the mobile tech cancelled last minute saying they are busy.
4. ok, mobile tech said they will come on Saturday
5. ok, another message, said, not working on Memorial day weekend.
6, ok, now another message, will try next week.
7. Tried calling main helpline again, now rep says sorry, no options available, only towing.
8. I called Gieco, they said they can come in 30 minutes, but they need spare or loaner wheel.
9. Checked all local shops....nobody was selling same Tesla tire.
Tesla rep kept sending emojis.
We called for flat tire on Thursday. Tesla said...
1. "Sorry, no loaner wheels are available".
2. Ok, how much mobile unit? They said someone will come in 24 hours.
3. Ok, the mobile tech cancelled last minute saying they are busy.
4. ok, mobile tech said they will come on Saturday
5. ok, another message, said, not working on Memorial day weekend.
6, ok, now another message, will try next week.
7. Tried calling main helpline again, now rep says sorry, no options available, only towing.
8. I called Gieco, they said they can come in 30 minutes, but they need spare or loaner wheel.
9. Checked all local shops....nobody was selling same Tesla tire.
Tesla rep kept sending emojis.