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Roadside Assistance Nightmare

pr1155

New Member
May 3, 2021
1
0
New Jersey
I had a flat tire, noticed it in the morning. I am scheduled to go on a road trip, but Tesla roadside assistance told me that the tow truck will be here in two and half hours.

After that, they DO NOT know how long it will take the service center to fix the tire! Also, there is nothing they can do or even want to do to help!
 

Eugeinus

Member
Jul 14, 2020
61
33
NOVA
I recently got a flat as well - Mobile service was able to come out the next day and replace the tire. I would ask if that is an option over towing your car into the service center.
 

glide

Active Member
Jun 6, 2018
3,962
5,543
USA
I had a flat tire, noticed it in the morning. I am scheduled to go on a road trip, but Tesla roadside assistance told me that the tow truck will be here in two and half hours.

After that, they DO NOT know how long it will take the service center to fix the tire! Also, there is nothing they can do or even want to do to help!
Why don’t you take it to a local tire shop? I will never understand why people buy tires from the dealership.
 

CapsEngineer

Member
Nov 28, 2020
152
120
Maryland
I've noticed a rash of new posters joining and complaining about tire-related issues. :confused:

There are many better, faster, cheaper options than going through Tesla, but they always choose the worst one. I guess that means you can join TMC and complain about Tesla.

Not just tire related problems. There are also range related threads that exhibit the same new user, one post pattern. One in particular has not not seen the original poster again.
 

donviper23

Member
Sep 11, 2020
14
4
Lehigh Valley, PA
Why don’t you take it to a local tire shop? I will never understand why people buy tires from the dealership.
I think it depends where you live and how far the SC is from your house. I live an hour away from the nearest SC so no way was I going to have it towed there for a flat. I had to call 5 tire shops before finding one that would even touch my car, so there is that aspect...and they had to special order the tire which took 5 days to get in.
 
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Eugeinus

Member
Jul 14, 2020
61
33
NOVA
Ditto - I was able to get to a Mr. Tire when I got my flat, but they flat out said they aren't allowed to work on Tesla's. I'm only 15 minutes from a SC but mobile service was very easy to schedule and did a great job. Sucks OP's in the situation but I wouldn't classify it as a nightmare by any stretch.
 

Skptx

New Member
Jun 11, 2021
1
0
Texas
The first room that I would need for the table and chairs and I I've noticed a rash of new posters joining and complaining about tire-related
I've noticed a rash of new posters joining and complaining about tire-related issues. :confused:

There are many better, faster, cheaper options than going through Tesla, but they always choose the worst one. I guess that means you can join TMC and complain about Tesla.
please explain what the better, faster, cheaper options are?
 

zpaul

Member
Apr 23, 2021
258
197
Maryland
Better, faster, cheaper.
- take off your tire and take it to tire place.
Some will do it fo free, some will charge $20-40.
It will be faster since no need to wait for tow truck.
Cheaper - you can’t beat FREE
Better - for your mental health for sure.

If tire holds air and deflates just to say 20-25 psi I drive it to tire shop.
If it is totally flat, I take it off in less than couple min and take it to tire place myself! Did it multiple times.

I probably spent more time typing this.
 

dolfs

Supporting Member
Supporting Member
Mar 8, 2021
66
68
Mountain View, CA, USA
most Tesla owners are NOT car guys/girls, so changing tires or basic car care & maintenance can be nightmare to them.
Not to forget that car does not come with jack or pads. So unless you have those, you could not take the tire off anyway. If you have a second car, you might use that car's jack, but still no pads? (I bought pads, 12V air pump, tire patching kit; haven't needed it yet).
 
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