Sorry but I'm not giving them any kudos for almost completely flubbing an obligation that they KNEW was coming. Providing packs to those of us who purchased them in advance was NOT an optional upgrade program. They knew this was coming but are still barely doing anything about it. They've got hundreds of contracts to fill but are only allocating enough resources to build 3 packs a month? And what about the $3,000 they owe me under the contract? They are refusing to pay it until I get my new pack installed, which due to their poor planning will be almost 2 years late! No wonder some people are suing them.And as much grief as we give Tesla, I don't know any other OEM that has any kind of upgrade program for 10+ year old vehicles. That's pretty darn cool and may be contributing to the resale market for old Roadsters.