Roadster (and Model S or X) service - Los Angeles area

[DrComputer]

If you are looking for an alternative to taking your Roadster to the Torrance service center, Javier, a former Tesla service technician, has set up his own shop in Gardena (a mile or so away from Space X) and can do Roadster annual services and other repairs (including fixing PEMs, suspensions, etc). He also installed the new rotors I got from the group buy on here two years ago. He said he can also do non-warranty things like install lowering springs or after-market parts on Model S, X or 3's. Here's his info:

Executive Motorwerkz
14117 S. Western Ave. Unit C
Gardena, CA 90249
323-577-9706

 

[gwagen27]

Thanks @DrComputer for posting this option for us!

I recently met up with Javier...and he is currently repairing my peeling Roadster headlights and installing HID's. Then he will be doing my annual service (as well as addressing a few of my nit-picky concerns ). Javier is a good guy....

Also, fwiw, I was told by Torrance service that the Roadster service will be moving to a new location in Pomona.

 

[Roadster]

Roadster service will be moving to a new location in Pomona.

Did they give any indication as to when? And will it be Roadster only or servicing all models?

 

[gwagen27]

Did they give any indication as to when? And will it be Roadster only or servicing all models?

I believe it was planned for the end of this month. And from my brief conversation with torrance, I understand that it is planned to be a location specifically for servicing Roadsters.

 

[hcsharp]

Isn't Pomona kind of a long way from Torrance or LA?

 

[rudholm]

Isn't Pomona kind of a long way from Torrance or LA?

It depends where in LA you live. If you live on the west side, it doubles your distance, but if you live in the San Gabriel Valley, Pomona Valley, or Orange County, it's going to be the same or even closer. The Torrance SC also lacks convenient freeway access, adding a little drive-time overhead from almost any origin point.

 

[Roadster]

Agreed @rudholm. The biggest concern with Torrance has become the lack of space. Hopefully this new SC will indeed be Roadster-centric as @gwagen27 mentioned and, more importantly, have ample space to store cars. I could never get over seeing those poor Roadsters at Torrance parked outside at the far back of the lot sitting there baking in the unrelenting SoCal sun for weeks/months awaiting their 3.0 upgrades.

Regardless, this thread is about Javier and I'm sure all of us locals will be happy to give him business! Thx again for passing along his info @DrComputer.

Hey... perhaps we can schedule the next SoCal Roadster Rally to start/end there to drum up some publicity for him?

 

[RobsJester]

I've known Javier for several years, he's a great guy and was a long time Roadster Tech at Tesla.
Last year, he serviced my Roadster and swapped my rotors at a small shop near SpaceX, and I'm pleased to hear he's expanding!
I'd have no hesitation recommending him to wrench on a Roadster, or non-warranty items on S/X.

 

[hamiltoncd]

Since Tesla changed the initial agreement regarding mobile service and Ranger (to the warranty term only), I have been looking for someone that could do service. The last time I was at Tesla in Van Nuys, they didnt have a charger to recharge the battery. Since I am in Bakersfield, this is an issue.

 

[gregd]

The last time I was at Tesla in Van Nuys, they didnt have a charger to recharge the battery.

My SC (Rocklin, CA) also lacks a charger. They would use my CAN-SR adapter, however. If you have one, just let them know it's there.

So, here's a sobering thought... I wonder if they are considering concentrating the Roadster expertise in a few centers, and planning to ship cars around, instead of trying to keep the expertise alive at all of the SCs scattered across the globe?

 

[Stewie26]

I also heard that they are moving the roadster service to Pomona. A bummer for me as I am only 15 minutes to the Torrance facility.
Over the last three years, the Torrance service center is now become jammed for space. Living in the Palos Verdes area of the South Bay, it is definitely Tesla Country. Seems like every 10th car you see on the road here is now a Tesla model. Lots of the new Model 3's also. Good for Tesla sales, but bad for the service center load.

 

[Roadster]

I wonder if they are considering concentrating the Roadster expertise in a few centers, and planning to ship cars around, instead of trying to keep the expertise alive at all of the SCs scattered across the globe?

This may in fact be the plan.

BTW, @hamiltoncd, am I reading it right that you've been on TMC for five years and this is your first post? If so, "welcome!"

 

[gwagen27]

Agreed @rudholm. The biggest concern with Torrance has become the lack of space. Hopefully this new SC will indeed be Roadster-centric as @gwagen27 mentioned and, more importantly, have ample space to store cars. I could never get over seeing those poor Roadsters at Torrance parked outside at the far back of the lot sitting there baking in the unrelenting SoCal sun for weeks/months awaiting their 3.0 upgrades.

Regardless, this thread is about Javier and I'm sure all of us locals will be happy to give him business! Thx again for passing along his info @DrComputer.

Hey... perhaps we can schedule the next SoCal Roadster Rally to start/end there to drum up some publicity for him?

Just picked my Roadster from Javier and all went as expected! Javier is thorough and gave me the run down on the car, he kept me up to date via text, and the car was ready when promised. H is value for the Roadster community is undeniable. PLUS, my Roadster was kept indoors unlike visiting Tesla Torrance (where my car sat outside for months!)

I also mentioned the possibility of a Roadster meet up/rally and Javier was up for it!

 

[ExecMotorwerkz]

@DrComputer Thanks for the post, Im open for a roadster rally as @gwagen27 mentioned on his last reply. Chemical guys auto detailing has a meet on Saturdays about every other week. we can plan something the same day if you guys would like.

 

[dpeilow]

Great to see an independent ex-Tesla guy set up as a Roadster specialist. Are Tesla aware of it and happy to continue to supply cars with spares if they have been worked on outside of their ecosystem?

 

[ExecMotorwerkz]

Great to see an independent ex-Tesla guy set up as a Roadster specialist. Are Tesla aware of it and happy to continue to supply cars with spares if they have been worked on outside of their ecosystem?

@dpeilow thank you appreciate the support. They wont support me with parts good things through out the years working with Tesla and Engineers I found most suppliers of the parts used on the vehicle. I'm able to perform PEM repairs and PEM preventive maintenance for $3500 bucks instead of $10,000 for a new PEM. I used to repair battery sheets on roadster maybe in the near future I will be able to perform those repairs as well.

 

[gwagen27]

Ended up having Executive Motorwerkz do the big PEM preventative maintenance service, and also replaced the fan unit and connectors as well. My normal commute has the car now running 2 bars before yellow...instead of the 1 bar before yellow (or at the yellow bar) prior. I attached some pics I took while it was at the shop. Honestly, I was not sure what I was looking at but thank goodness Javier knows what he is doing!

Now, with a refurb battery from Tesla last year, and now the refurb PEM and new fan/connectors, my Roadster should be good for at least another 100k miles Thanks Javier.

 

[Roadster]

Brought my car to @ExecMotorwerkz last Friday for its annual service and had the pleasure of meeting Javier and Andre (photos posted with their permission).

Javier reviewed the entire project with me and discussed some additional service checks to the suspension and brake systems since I was also having four new tires installed (rolling on Conti ECS now). He took the time to answer all my questions then reviewed which jobs were approved to proceed with along with the respective parts and labor costs.

In addition to the annual, he took a look at my dual fan PEM connector and board as I just recently started noticing #1146 errors again. Everything checked out fine but he applied a conductivity agent to the connector ends and added a small pigtail to relieve some of the tension and dissipate heat on the cable as a safety measure. We ended up also doing a brake fluid flush along with a full alignment to address the heavy negative camber in the rear.

I picked up the car this afternoon and am very pleased with the results. The work was priced reasonably and completed on schedule. Javier communicated with me throughout the process, returning calls and responding to txt msgs quickly; even over the weekend. Nice to know there are alternatives to the Tesla SC for those of us in SoCal.

 

[DeedWest]

View attachment 404838

Brought my car to @ExecMotorwerkz last Friday for its annual service and had the pleasure of meeting Javier and Andre (photos posted with their permission).

Javier reviewed the entire project with me and discussed some additional service checks to the suspension and brake systems since I was also having four new tires installed (rolling on Conti ECS now). He took the time to answer all my questions then reviewed which jobs were approved to proceed with along with the respective parts and labor costs.

In addition to the annual, he took a look at my dual fan PEM connector and board as I just recently started noticing #1146 errors again. Everything checked out fine but he applied a conductivity agent to the connector ends and added a small pigtail to relieve some of the tension and dissipate heat on the cable as a safety measure. We ended up also doing a brake fluid flush along with a full alignment to address the heavy negative camber in the rear.

I picked up the car this afternoon and am very pleased with the results. The work was priced reasonably and completed on schedule. Javier communicated with me throughout the process, returning calls and responding to txt msgs quickly; even over the weekend. Nice to know there are alternatives to the Tesla SC for those of us in SoCal.

View attachment 404919

This makes me so happy. Javier is an exceptional resource when it comes to Roadsters. I'm planning to work with him soon on doing a preventative PEM service just as @gwagen27 did. We're very lucky to have him.

 

[roadster348]

Thanks @DrComputer for sharing. Just spoke with Javier about my Roadster. He is very knowledgeable and was also kind enough to give me a few tips.