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Roadster High Power Wall Connector to Model S Adapter up on Tesla Store

Discussion in 'Model S: Battery & Charging' started by yobigd20, May 1, 2013.

  1. yobigd20

    yobigd20 Well-Known Member

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  2. Puyallup Bill

    Puyallup Bill Member

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    Well, I am tempted to buy the adapter, but it looks like it really is not available.

    I have been trying for three days to determine availability. Emails go unanswered. Finally talked to a real person today who said it would be a long time before I got one. When I suggested he look at the store web site, he said he would look into it and call me back later. To me, it seems like such a simple question - available or not.

    Once again, I find Tesla communications woefully lacking.
     
  3. buzzbuzz

    buzzbuzz Member

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    #3 buzzbuzz, May 3, 2013
    Last edited: May 3, 2013
    Try calling the Seattle service center. I've had a lot of luck with them in getting answers to these sorts of things (including the adapter when I bought it). IMHO, the local service team (even if they aren't all that "local") seems to get back to me faster and with more complete answers than if I try to call/email ownership.

    Of course, you may have already done that (you didn't mention who you tried to contact), in which case, never mind...:redface:
     
  4. Puyallup Bill

    Puyallup Bill Member

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    Thanks for the tip. I did try Seattle, they are responsive and would love to sell me one, but they don't expect to have any in the near future. I did have some other questions, and they were helpful. It was suggested I try the Fremont Service Center, as that is who runs the Store. That is where the dude that was going to call me back before 6 this evening is located, but no call.

    The Store shows a contact email address, but they never respond. I have really crummy hearing, so adore email. Had the same problem prior to delivery. Emails just go off into the ether.
     

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