So, I've had my Roadster for about two weeks and have been really enjoying it. But, just two weeks in, I find myself in a situation with it. Here's what happened. Last night I went out to a restaurant, and I locked the car before I went in. When I came out, and hit the key fob to unlock it, the car just made a 'chirp' but wouldn't unlock. Since the top was off of the car, I was able to just manually open the car door. But, when I did, the car alarm went off. If I just hit the unlock button on my key fob, it would at least stop the alarm from blaring. The trunk opens fine (and doesn't set off the alarm), but the door locks will not open. When I got into the car and turned the key, a flashing red 'lock' symbol showed up. The car was in some kind of advanced security lock out mode. On the console display, it asked me to enter a PIN number. Since I just got the car used, I didn't know the PIN. I tried '0000' and '1234' and, of course, neither of those worked. I contacted the previous owner of the car (though TMC), and he told me his best guess at what the PIN was, but that didn't work either. There is a way you are supposed to be able to get into the car, even if you are locked out, by inserting the key underneath the driver's side door. However, *that does not work*! I called Tesla roadside assistance, but other than telling me to try the door key trick, they didn't have any other ideas. Fortunately I went to a pretty nice restaurant, so the car is in a safe area in a shopping mall parking lot, which is less than a 1/4 mile away from the local police station in an upscale suburban community. I contacted the police to let them know that my car was there and that I wouldn't be able to do anything with it until Monday. A key part of this story is that on Friday I just got my car back from Tesla service where they did the complete annual service on the vehicle; which included updating the software. I don't know if this is part of the reason the car went into this security lockdown mode, but it didn't do this before. My concern now is this. What are the chances that a Tesla tech will be able to get the car out of this mode, without requiring it to be towed? My bigger concern is how will I get it towed when the vehicle is immobilized (no way to put it into neutral!)? I can imagine how a flatbed might be able to winch the car up, but how would they be able to 'winch it off'? Additionally, I don't have the 'tow hook' for the vehicle, it was not provided with it. I have one on order from Tesla when they told me on Friday it was missing but, of course, it's not here yet. Needless to say, I'm super paranoid about leaving the car sitting in a parking lot for days. I do have a cover on it, which is some help. Then again, the cover was really meant for indoor storage rather than outdoor, and has a huge Tesla logo on it, so it's anything but 'low profile'. Any advice appreciated. I'm really nervous about this situation.