I just saw a Roadster owner on Twitter who just bought her 4th charging cable. Do these cables have a history of failure? Has anybody else experienced problems and how has Tesla dealt with it?
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Curt
Roadster Signature #55
I'm on my second UMC. The first one started to give an "External Charger Problem" fault once every couple of weeks when waking up to charge, but never for immediate charging. This became more frequent, and I uploaded my logs and talked to the local Service Center.
A few weeks later, my UMC was failing to charge for more than 20 minutes. I uploaded logs again, and got a call a few minutes later to bring it to the Service Center. They loaned me their UMC while they tried charging Roadsters with mine. Two weeks later, I got another call telling me that a new UMC was waiting for me at the Service Center. It was replaced free of charge.
A few weeks later, my UMC was failing to charge for more than 20 minutes. I uploaded logs again, and got a call a few minutes later to bring it to the Service Center. They loaned me their UMC while they tried charging Roadsters with mine. Two weeks later, I got another call telling me that a new UMC was waiting for me at the Service Center. It was replaced free of charge.
dhrivnak
Active Member
The 1.5 version is built like a tank (and nearly as big as one) and is limited to 30 amps. But they rarely fail. The new sleeker 2.0 and better design can cause some issues from what I hear.
I *will be* on my 4th spare connector cable (110V, 12amp). I just haven't had time to go in to the service center for them to fix it. Its always the "plug head" and they just replace the head for me. Haven't charged me yet but I never know if when they'll start.
Plan to go in for the firmware update later on.
Plan to go in for the firmware update later on.
Funny, never had a moment's trouble with my (40A) Roadster UMC or other charging accessories. But I'm on my fourth Model S UMC. Go figure.
Jaff
Active Member
3.5 years & 72,000 kms, and nary a problem with either my Roadster HPC nor UMC...53,000 kms and 1.5 years on my wife's Model S, and she's on her second HWPC & UMC......must be the way she drives. :wink:
I went through 3, but had Tesla replace them each time since I still have my warranty. But I ended up installing this and just using my J1772 adapter. Have not had any issues in the past couple of months.
HCS-40P, 30A, 240V Charging, 25 Cord, NEMA 14-50 Plug | Clipper Creek Vehicle Charging Station
HCS-40P, 30A, 240V Charging, 25 Cord, NEMA 14-50 Plug | Clipper Creek Vehicle Charging Station
I too, am on my third, the first two had problems from the beginning. I was told by Tesla that heat was the problem that most often causes UMC failure, and I installed a small fan above where it lives in my garage (no HPC) to keep the UMC body cool. So far, so good, after a bit over a year. Mind you, the first one (that came with my CPO Roadster) was labelled as "shop use only" (?), the second was a remanufactured one, the one I have now was brand new.
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