I don’t know if I am the only Roadster owner having this problem, but now that Tesla has essentially moved all customer service and communications onto the “Tesla App,” I’ve basically found myself out in the cold. Of course, I can download the App and even log in, but since the App doesn’t recognize that I own anything (I only have my Roadster), I cannot access any of the actually useful functions, like the service menu or communications. Since it is not almost impossible to get a human on the phone via the service number, and they have removed the owner support functions from the webpage, I’m down to emailing and hoping someone responded. (Usually they initially respond by directing me to use the App, just like the automated phone menus and website now do. Very frustrating.) Is there any solution to this problem? Some trick to getting the APP to work that I have missed? My account, back when I was able to see in on the website, did show my Roadster and its VIN. When I asked a service tech about it, the response was,”Oh yeah. The Roadsters aren’t supported.” Very helpful. As a Roadster owner, I have felt increasingly ‘unsupported’ for several years now. I really miss the days when I would call up the service center, have a person pick up the phone and immediately recognize me by the number, and know which car I owned and usually what I probably needed.