Did anyone receive the following? According to our records, we believe you own Roadster 5XXXXXXB881000255. We appreciate your support for Tesla and its first product. We realize that we need to improve service for Roadster – we are putting in place a dedicated channel to help you with all your Roadster needs. This means dedicated Service Advisors, Service Technicians, and repair centers. You can reach this service by emailing [email protected]. Please note that this channel only services Roadsters. Please continue to use your Tesla app for all other Tesla cars – Model S, Model X and Model 3. You can also trade-in your current Roadster and apply the value towards the purchase of a Model S, Model X or Model 3 — even a reservation for a next generation Roadster. Request a trade-in quote to get started. Is it a hint??? If so they started on the wrong foot as the VIN did not match and would not let me go further.