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Roadster servicing: What is included?

Discussion in 'Roadster' started by dpeilow, Mar 16, 2017.

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  1. dpeilow

    dpeilow Moderator

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    Specifically, is PEM and cooling fan cleaning a standard part of the service schedule for a minor year service?
     
  2. MileHighMotoring

    Joined:
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    Location:
    Parker, CO
    It's nearly the entire service from my understanding, so yes it's definitely included.

    Other than that, it's pretty much inspecting everything in the drivetrain, stuff like transmission inspection, and topping off it's fluid if needed, they do a battery test, and top off the coolant if needed. And they check the HVAC, brakes, steering, wipers, etc., and let you know if anything needs repair or replacement.
     
    • Like x 1
  3. dpeilow

    dpeilow Moderator

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    I'm quite puzzled because last year I was getting 283 / 287 errors and sent the car in to get sorted out, including checking all the seals on the PEM etc. Then I was getting the HVAC over temp errors over last summer so sent it in to have that pressurised correctly. On the day I took it in to get that sorted, I had an error about one of the megapoles being over temp which some on here said was probably due to blockage in the PEM cooling.

    After that I was getting 1144 errors and did a DIY change of the PEM/motor fan to a new unit last autumn/fall which seemed to help the cooling situation and the errors mostly went away.

    I have hardly driven the car at all this winter, so I am surprised to hear that the fan and other channels are blocked up.

    But more importantly, I thought that cleaning this out was an important part of the service, so why am I being charged for it as a separate line item?

    Here is my invoice from yesterday:

    2017 Invoice.png

    And here are the relevant bits of the checklist I was given last year.

    Page 1a.png
    Page 1b.png
    Page 2.png
    Page 3.png


    Which seems to include the things I have been charged for separately.

    So I'm a bit at a loss as to what is going on. What are others' experiences?
     
    • Informative x 1
  4. MileHighMotoring

    Joined:
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    Parker, CO
    Send an email to your Service Center and get an explanation, and hopefully partial refund.
     
  5. sethr

    sethr CPO Roadster #1089

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    Fairfax, VA
    I was never charged more than $600, and last year it was only $400. I have not been given a checklist of what was done in several years, though. They did clean the PEM, replace the wiper blade and a battery for my key; other than that I don't know what was done. Fewer and fewer techs are familiar with the Roadster, maybe that's why.
     
  6. MileHighMotoring

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    I was charged $862 because they recommended things like flushing the coolant, transmission fluid, and brake fluid, and recharging the A/C. Not a great data point for flat service cost but might be useful info for someone.
     
  7. dpeilow

    dpeilow Moderator

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    The checklist is handy because it specifies which years stuff like fluid flushing should be done.

    The service tech at this SC has been working on Roadster for 5+ years and is the only one in the UK that knows it. It's not that, but prices have definitely been creeping up.
     
  8. tvuolo

    tvuolo Supporting Member

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    Sep 8, 2013
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    Colorado
    $780 for my last service. $600 for the annual and $180 for the coolant flush. I had flushed the brake fluid when I installed the carbotech pads, so opted out of that extra cost.
     
  9. dpeilow

    dpeilow Moderator

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    Happy to say the SC did the right thing on this one when I picked the car up - without me having to ask.
     
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