Arranged to pick my daughter up from Peterborough Station - she was coming from Up North (and me from Down South). I set a time for her arrival an hour before "critical", she selected a train that arrived another hour before that ... so I said she could wait in a cafe when she arrived, until I got there ...
Shortly after I left (to arrive Peterborough 1.5 hours before "critical") she called to say that "All trains South are cancelled beyond Doncaster" ... and we started to make plans for an Uber to get her from Doncaster to Grantham where she would either catch an onward train,or I'd pick her up ... as the various confused announcements subsided her original train was then announced to be running ...
By the by: don't travel on a train on a day when she is using them, this is pretty normal for her - no idea if the trains are always this lousy, or if she has influence.
Of course the train doesn't keep to timetable and gets progressive delayed as it trundles South
By the time I am well up the A1 I decide that she'll need some food and I would be better stopped at the Services on the A1 rather than paying to park at Peterborough station. Her train is progressively delayed until ultimately it is scheduled to arrive 18 minutes after "critical". Our day together entails a 200 mile trip for me, so close to max range with a little slack. I've driven conservatively on the way up and am pleased to have beaten the Trip Graph by a fair bit ...
... but some spirited driving will now be needed to keep the appointment when she eventually arrives. I remember that there are Ecotricity charges at Peterborough Services on A1 ... and 3 years ago when I first got the car I opened an account ... and have not used it since then. I figure some extra juice will mean I can press on to try to get us there on time.
Both pumps are unoccupied, I park in the middle bay, of 3, between the pumps and have a look at pump 1. I fire up the APP and it wants Username and Password. Of course I have absolutely no idea what Username I might have created nor, for that matter, what Email address I might have used 3 years ago. So I phone them up instead. The lass that answered couldn't have been more helpful, it turns out that there is a GUEST option (in "quite small print" she told me) at the bottom of the Logon Form on the APP and that was all I needed. So I did that and Bingo! Better still, the pump has CHAdeMO (not sure what I was expecting? Perhaps Type-2 only at best ...)
So I retrieve my CHAdeMO adaptor (its 3rd ever outing ...) from the Frunk and plug it into the car. Sure enough I find the GUEST option in the APP.
First screen: Email address, First & Last name, Postcode, select house from list, and tick a T&C's box (or something like that). I curse that my Email address is cumbersome ... note to self to buy domain V.COM and set up address [email protected] for this situation in future ...
The credit card payment form is next. I type in my card number, notice that my name is spelled wrongly and in any case my card has Initials not First Name ... so I have to scrub all that and type it again ... but there is a button SAVE CARD DETAILS ... now that's handy, I think ...
Next form is the 3-digit number ... and I'm away. Somewhere in that process was a Photo-OCR of a QR code to enable me to indicate which pump I was using ... I could see the QR image in the box on the screen, but it was finicky getting the right distance away, and "squared up" but after a bit of jiggering it worked.
Instructions for connecting two different types of nozzle (the older "pull lever to secure" type that I was familiar with and a newer one where you had to do something different instead). That confused me for a while ... but it turns out (I think) that is because some pumps have Type-A and others Type-B ... What? Why? Its not on a sticker on the pump, this is on its LCD screen ... why can't it know what nozzle is fitted to that pump and just show that info? I was already thinking "Need to get on otherwise will run out of time before Daughter needs collecting" ... so I stuffed it into the Tesla Adaptor and it just "clicked" so I figured that was OK. Then there was a thud ...
Looked at the screen on the pump and it said "Welcome Customer" ... WTF?
So I got phone out and checked APP which seemed to be in some sort of busy state. So I killed it, and reopened it. Back to the GUEST option again ...
Blank form. Curses for my complicated email address ... again ... this time I noticed that as I typed my surname it was Autocorrected ... that explains the wrong-name default on the credit card form. Who programs AutoCorrect on a NAME form field?
Credit Card Form ... its BLANK. WTF? What was that SAVE CARD about then? ... I look at the screen more carefully and it has SAVE CARD or CANCEL ... so basically "SAVE CARD" === "NEXT"
Should I disconnect the CHAdeMO? I leave it all connected so that I can watch the screen on the pump. There are a number of steps it goes through (I forget, but something like Initialising, Checking cable insulation, Handshaking and Charging). This time it failed on the first one ... I'm back to "Welcome Customer"
OK, in for a Penny ...
The cable from the second pump will reach, so I swap them over. Yup, all form fields are, again, completely blank but I get them all filled in ... again ... and ... Yeah! it works
I've now had a chance to look at TeslaFi. I selected PARK at 11:18:13 AM and I was CHARGING at 11:40:21 AM - a little over 22 minutes ... TWENTY TWO MINUTES ...
Keep in mind that I was in a rush because I had limited time to charge before I must depart to meet Daughter's train ... I had not even moved the car to be able to connect to the cable on Pump 2 ... so all this was done in haste without dawdling.
A nice chap arrived in a Zoe. I explained that Pump 1 wasn't working so I had pulled the cable over from Pump 2. I asked if he needed DC or AC? "AC" ... He moved to the other side of me
I don't often get the chance to have an EV move next to me, with my window down, like that. I found it really unnerving how quiet it was!
He then found that the AC connector on that pump was the wrong type, so he moved back to the other side of me ...
"Can you use both the DC and AC on these pumps at the same time?" I asked
"Sure" he said
Sadly turns out you can't
I tell him I'm happy to terminate my charge a bit earlier than necessary, at 12:05:19 I'm up (from 75% at the start) to 95% - handy that CHAdeMO charges faster at the Top End.
I press the CANCEL CHARGE button on the pump ... nothing seems to happen. Luckily Mr Zoe Driver tells me that I have to use the APP. That takes another minute or so ... and I am disconnected.
People really put up with this sort of arseache in other brands of EVs? Really? I wish this was a one-off, but every single 3rd party charge I have done has been like this. Actually this one was good, I had no idea that Ecotricity offer a Guest Mode, that's pretty handy for a one off charge (although better still if you have loaded the APP before leaving home ... and if I had registered I think I would have paid 15p / unit instead of 30p / unit, but hey, I can hassle all the way down the A1 to our destination. We arrive with 4 minutes to spare )
Now then: do me a favour: when your mate tells you he's buying an iPace or whatever, think of me and roll around of the floor laughing please
Shortly after I left (to arrive Peterborough 1.5 hours before "critical") she called to say that "All trains South are cancelled beyond Doncaster" ... and we started to make plans for an Uber to get her from Doncaster to Grantham where she would either catch an onward train,or I'd pick her up ... as the various confused announcements subsided her original train was then announced to be running ...
By the by: don't travel on a train on a day when she is using them, this is pretty normal for her - no idea if the trains are always this lousy, or if she has influence.
Of course the train doesn't keep to timetable and gets progressive delayed as it trundles South
By the time I am well up the A1 I decide that she'll need some food and I would be better stopped at the Services on the A1 rather than paying to park at Peterborough station. Her train is progressively delayed until ultimately it is scheduled to arrive 18 minutes after "critical". Our day together entails a 200 mile trip for me, so close to max range with a little slack. I've driven conservatively on the way up and am pleased to have beaten the Trip Graph by a fair bit ...
... but some spirited driving will now be needed to keep the appointment when she eventually arrives. I remember that there are Ecotricity charges at Peterborough Services on A1 ... and 3 years ago when I first got the car I opened an account ... and have not used it since then. I figure some extra juice will mean I can press on to try to get us there on time.
Both pumps are unoccupied, I park in the middle bay, of 3, between the pumps and have a look at pump 1. I fire up the APP and it wants Username and Password. Of course I have absolutely no idea what Username I might have created nor, for that matter, what Email address I might have used 3 years ago. So I phone them up instead. The lass that answered couldn't have been more helpful, it turns out that there is a GUEST option (in "quite small print" she told me) at the bottom of the Logon Form on the APP and that was all I needed. So I did that and Bingo! Better still, the pump has CHAdeMO (not sure what I was expecting? Perhaps Type-2 only at best ...)
So I retrieve my CHAdeMO adaptor (its 3rd ever outing ...) from the Frunk and plug it into the car. Sure enough I find the GUEST option in the APP.
First screen: Email address, First & Last name, Postcode, select house from list, and tick a T&C's box (or something like that). I curse that my Email address is cumbersome ... note to self to buy domain V.COM and set up address [email protected] for this situation in future ...
The credit card payment form is next. I type in my card number, notice that my name is spelled wrongly and in any case my card has Initials not First Name ... so I have to scrub all that and type it again ... but there is a button SAVE CARD DETAILS ... now that's handy, I think ...
Next form is the 3-digit number ... and I'm away. Somewhere in that process was a Photo-OCR of a QR code to enable me to indicate which pump I was using ... I could see the QR image in the box on the screen, but it was finicky getting the right distance away, and "squared up" but after a bit of jiggering it worked.
Instructions for connecting two different types of nozzle (the older "pull lever to secure" type that I was familiar with and a newer one where you had to do something different instead). That confused me for a while ... but it turns out (I think) that is because some pumps have Type-A and others Type-B ... What? Why? Its not on a sticker on the pump, this is on its LCD screen ... why can't it know what nozzle is fitted to that pump and just show that info? I was already thinking "Need to get on otherwise will run out of time before Daughter needs collecting" ... so I stuffed it into the Tesla Adaptor and it just "clicked" so I figured that was OK. Then there was a thud ...
Looked at the screen on the pump and it said "Welcome Customer" ... WTF?
So I got phone out and checked APP which seemed to be in some sort of busy state. So I killed it, and reopened it. Back to the GUEST option again ...
Blank form. Curses for my complicated email address ... again ... this time I noticed that as I typed my surname it was Autocorrected ... that explains the wrong-name default on the credit card form. Who programs AutoCorrect on a NAME form field?
Credit Card Form ... its BLANK. WTF? What was that SAVE CARD about then? ... I look at the screen more carefully and it has SAVE CARD or CANCEL ... so basically "SAVE CARD" === "NEXT"
Should I disconnect the CHAdeMO? I leave it all connected so that I can watch the screen on the pump. There are a number of steps it goes through (I forget, but something like Initialising, Checking cable insulation, Handshaking and Charging). This time it failed on the first one ... I'm back to "Welcome Customer"
OK, in for a Penny ...
The cable from the second pump will reach, so I swap them over. Yup, all form fields are, again, completely blank but I get them all filled in ... again ... and ... Yeah! it works
I've now had a chance to look at TeslaFi. I selected PARK at 11:18:13 AM and I was CHARGING at 11:40:21 AM - a little over 22 minutes ... TWENTY TWO MINUTES ...
Keep in mind that I was in a rush because I had limited time to charge before I must depart to meet Daughter's train ... I had not even moved the car to be able to connect to the cable on Pump 2 ... so all this was done in haste without dawdling.
A nice chap arrived in a Zoe. I explained that Pump 1 wasn't working so I had pulled the cable over from Pump 2. I asked if he needed DC or AC? "AC" ... He moved to the other side of me
I don't often get the chance to have an EV move next to me, with my window down, like that. I found it really unnerving how quiet it was!
He then found that the AC connector on that pump was the wrong type, so he moved back to the other side of me ...
"Can you use both the DC and AC on these pumps at the same time?" I asked
"Sure" he said
Sadly turns out you can't
I tell him I'm happy to terminate my charge a bit earlier than necessary, at 12:05:19 I'm up (from 75% at the start) to 95% - handy that CHAdeMO charges faster at the Top End.
I press the CANCEL CHARGE button on the pump ... nothing seems to happen. Luckily Mr Zoe Driver tells me that I have to use the APP. That takes another minute or so ... and I am disconnected.
People really put up with this sort of arseache in other brands of EVs? Really? I wish this was a one-off, but every single 3rd party charge I have done has been like this. Actually this one was good, I had no idea that Ecotricity offer a Guest Mode, that's pretty handy for a one off charge (although better still if you have loaded the APP before leaving home ... and if I had registered I think I would have paid 15p / unit instead of 30p / unit, but hey, I can hassle all the way down the A1 to our destination. We arrive with 4 minutes to spare )
Now then: do me a favour: when your mate tells you he's buying an iPace or whatever, think of me and roll around of the floor laughing please