Rumour of free premium for leases cars ending

[bobbychariot]

As of a couple of days ago my Tusker M3 still shows the expiry as September (12 months).

That's good to hear

 

[Snail]

There is an iOS update for the app 4.8.0, that’s just shown up. It’s relevant to leasing according to the notes
mine isn’t leased so I can’t tell much

Just downloaded the update and there is nothing added to allow me to buy the connectivty subscription, however there still might need to be something done on the leasing companies end for it to work.

 

[bc1979]

There is an iOS update for the app 4.8.0, that’s just shown up. It’s relevant to leasing according to the notes
mine isn’t leased so I can’t tell much

Just updated but hasn’t added the subscription option for me.

 

[KCH1984]

Just updated but hasn’t added the subscription option for me.

I updated this morning and nothing appeared to me either, however, I've gone back into the app just now and the option is there.

 

[Chirag129]

I am also on lease and my connectivity ends in 1st May

I rang tesla and they activated the feature in my app so now I can subscribe.

 

[bc1979]

I am also on lease and my connectivity ends in 1st May

I rang tesla and they activated the feature in my app so now I can subscribe.

You rang Tesla?

Which number did you ring?

 

[Chirag129]

You rang Tesla?

Which number did you ring?

01628 450660 and I chose the option for help with vehicle functions I think

 

[Tigermad]

I am also on lease and my connectivity ends in 1st May

I rang tesla and they activated the feature in my app so now I can subscribe.

I just had a chat with Tesla and they said they are not activating it yet as they need to liaise with the lease companies still. Not sure why some are getting it then.

 

[olej24]

I emailed Tusker. They came back with “you will need to pay yourself to continue with premium connectivity. An email is due to be sent in the next few days to explain”

 

[LukeUK]

Just had an email from Ogilvie;

Tesla have announced that Premium Connectivity will no longer be supplied free of charge to lease vehicles from 1st May.

Premium Connectivity includes function such as live traffic information and the ability to use streaming services. To continue having access to Premium Connectivity, drivers will have to subscribe directly with Tesla from their app, screenshots are below.

The option to subscribe will appear in your Tesla app by the end of the April.

 

[Taff18]

Had chased Zenith and they advised me that Tesla will be in touch by the 1st May to allow the service to continue. Hmmm we shall see

 

[Carts850]

I bet they aren’t!

 

[AdamD]

Option to renew just appeared in the app for me, but the car is going back on Tuesday anyway as I’m leaving the company! I wonder how long it’ll take before Leaseplan remove the car from my account. The app update says option to ‘Manage lease returns’ and transfer ownership but don’t see anything from my side.

 

[bc1979]

I am getting so annoyed with Zen auto, no one will give me a straight answer or seems to have any idea what I am talking about.

 

[Voidity]

I’ve seen a screenshot of what appears to be the Tesla website from the perspective of a lease company, and it allows them to choose who the burden of payment falls to for various things - e.g. supercharging, upgrades, Premium Connectivity, etc. The latter I suspect has only been added recently.

Care to share this screenshot. Would love to see

 

[Casss]

Updated the app today (manually - it wasn’t ‘pushed’ by App Store) and the manage button is there, subscription option within that.

Zen hadn’t gotten back to me so I checked the App Store myself and there it is. Imagine I’ll get an email in a week telling me something I’ve already found the answer to

 

[bc1979]

Updated the app today (manually - it wasn’t ‘pushed’ by App Store) and the manage button is there, subscription option within that.

Zen hadn’t gotten back to me so I checked the App Store myself and there it is. Imagine I’ll get an email in a week telling me something I’ve already found the answer to

Zen customer too, did the update this morning and nothing.

Where is this manage button?

 

[Casss]

Zen customer too, did the update this morning and nothing.

Where is this manage button?

Bottom of the upgrades screen.

Can’t think why they would turn it on for some customers and not others, unless there is some horrible account management going on behind the scene like them having to go through and enable every customer manually.

 

[bc1979]

Bottom of the upgrades screen.

Can’t think why they would turn it on for some customers and not others, unless there is some horrible account management going on behind the scene like them having to go through and enable every customer manually.

Nothing there for me, just accessories.

 

[_MJF_]

Can’t think why they would turn it on for some customers and not others, unless there is some horrible account management going on behind the scene like them having to go through and enable every customer manually.

I think that's exactly what's happening, the leasing companies are enabling it on an individual basis somehow.

After mentioning it in a call from LeasePlan about other stuff last week, I've twice been phoned by them by accident but with the result that it's now enabled in the app (since Monday evening) - as others have said it's under the 'Upgrades' bit.

Thought it worth asking if it could be rolled into the salary sacrifice payment but seemingly not "due to this being a Tesla service that's ran through Tesla not LeasePlan."