Tesla really needs to come up with a better plan for customer deliveries. We picked up our X last Friday from the Tempe, AZ service center. We were allotted 15 minutes for the entire delivery process. When I bought my S last December I was allotted a full hour. The delivery specialist told us they were delivering 3-5 cars every 15 minutes. I am familiar with the whole Tesla user interface and quirks, but my wife isn't. So I told the delivery specialist to go through everything with her as I didn't need the overview. He was fine with that, but with only 15 minutes to do paperwork on two trade-ins, there wasn't much time left to go over the car's features. He never went through anything on the screen . . . at all. No phone pairing, not a single word on charging or setting charge limits. Nothing about user profiles. It was simply pathetic. He then more or less shooed us out the door to make room for the next guy. While I am able to teach my wife all about the settings and things she need to know to operate the car, I feel so sorry for new owners that are coming into a Tesla cold turkey with little to no prior knowledge. No wonder there are some autopilot accidents. He never even mentioned autopilot. Oh, he did show one thing on the screen; he brought up the "about" page by pressing the T at the top and showed my wife where to find the owner's manual. Whee! Anyway, I was thoroughly unimpressed. We love the car though and she is well on her way to learning how to navigate the on-screen options.