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Rust on hood ;(

jcpetit

Member
Aug 19, 2020
10
5
Montreal
We recently noticed that our Tesla Model S 2016 refresh has a few bad spots of rust under and on the hood.
Pretty bad on a car that Tesla said shouldn't rust ;(
The warranty on rust is 12 years, so we got an appointment with Tesla to get it fixed...
Well, it didn't go as plan. They gave us all kinds of reasons not to honor their warranty: there must have been a rock chip starting the rust, this is not perforated all the way, and so on...
We went to 5 meetings (a few weeks apart) and got always the same story and excuses to us...
I let you look at the pictures for yourselves. They are not pretty. We can clearly see that the rust started under the paint. The worst part is under the hood next to the latch hook and on the top of the hood. Looks like some kind of reaction between the hook steel and aluminum.
We went to one of the best car paint shop we can find in our area and they told us that the first steps in the factory (cleaning, preparing, primer ?) were not well done and the only solution will to replace the hood as the rust will propagate like cancer...
What would be your recommendation as this is clearly not a normal wear or tear..
 

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Reactions: cwerdna

IChillinz

Member
Mar 19, 2021
32
30
Milwaukee, WI
I always hate rust too. There’s no way Rock chips under the hood would cause some of those spots. Looks like your in Canada, snow, salt. Always terrible for cars. Also 5 years old. I dont know if you can get Tesla to cover, my guess is no. I’d look into replacing hood. Is that only place its rusting?

I just got my Model 3 and plan to wash it weekly and try and keep down on winter driving with salt here in Milwaukee to try and avoid corrosion starting.
 

jcpetit

Member
Aug 19, 2020
10
5
Montreal
Here's what the warranty states:
Body Rust Limited Warranty

This Body Rust Limited Warranty covers rust perforation (hole through the body panel from the inside outwards) resulting from a defect in material or workmanship for a period of 12 years and unlimited miles, excluding the following:


  • Vehicles treated against rust, i.e., procedures commonly referred to as rustproofing or undercoating;
  • Corrosion from defects in non-Tesla manufactured or supplied materials or workmanship causing perforation in body panels or the chassis from the inside out;
  • Surface or cosmetic corrosion causing perforation in body panels or the chassis from the outside in, such as stone chips or scratches;
  • Corrosion caused by, due to, or resulting from accidents, abuse, neglect, improper maintenance or operation of the vehicle, installation of an accessory, exposure to chemical substances, or damages resulting from an act of God or nature, fire, or improper storage.
For more information on other paint, rust or corrosion concerns that are excluded from this New Vehicle Limited Warranty, see Additional Limitations and Exclusions on page 8.”
 

jcpetit

Member
Aug 19, 2020
10
5
Montreal
I always hate rust too. There’s no way Rock chips under the hood would cause some of those spots. Looks like your in Canada, snow, salt. Always terrible for cars. Also 5 years old. I dont know if you can get Tesla to cover, my guess is no. I’d look into replacing hood. Is that only place its rusting?

I just got my Model 3 and plan to wash it weekly and try and keep down on winter driving with salt here in Milwaukee to try and avoid corrosion starting.
We looked everywhere else and could not find any other place with rust. In fact, our car looks almost like new as we take very good care of it (car washed weekly). It is inspected every end of winter (we just did) and everything looks great, even underneath.
Yes, you are right, the majority of the rust is under the hood except for the big spot on the front top. It might very well be started underneath and coming up to the top...
 
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Tiger

Active Member
Oct 31, 2016
1,649
1,221
Estonia
I'd just ignore it until it actually meets their warranty terms (hole through) or I move onto next car (whichever comes first). Keep the photos. If you ever sell the car to a reseller, they would touch it up anyways to get rid of it.
 

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