TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Schedule Charge issues and setting via Tesla phone app?

Discussion in 'Model X: Battery & Charging' started by pakman00, Jul 21, 2017.

  1. pakman00

    pakman00 Member

    Joined:
    May 30, 2017
    Messages:
    123
    Location:
    PA
    Sorry still new to our Model X but did do a forum search.

    I set our car schedule to charge at midnight last night. Pretty sure it hit all the right buttons and the watch over the charger icon shows. I think the phone app as well showed the scheduled charge. Woke this morning to find the car didn't charge. Had to manually turn on charge. Did I miss a step somewhere?

    Also, if we forget to set the charge scheduler, is there a way to do that from the official Tesla phone app (android). I see only turn on or off charging via phone.

    thanks,
     
  2. Lloyd

    Lloyd Well-Known Member

    Joined:
    Jan 12, 2011
    Messages:
    5,569
    Location:
    San Luis Obispo, CA
    Its easy to confuse AM/PM when setting at midnight. Set at 12:05 am and it will work just fine. I have done the same thing. Setting the time to charge at a particular location must be done from the car, not the app.
     
    • Like x 1
  3. David29

    David29 Active Member

    Joined:
    Aug 1, 2015
    Messages:
    1,225
    Location:
    DEDHAM, MA
    As to your second question, the answer is no, you cannot schedule a charge from the phone app. You can manually start or stop the charging from the app, and you can change the charging limit.
    As to the first question, it is hard to say whether or not you might have missed the step. But the settings are retained from day to day. So if you go to your car and look at the charging screen, it should show that scheduled charging is turned on, and both the charging start time and the charge limit should be set to what you want. I suggest you have a second look, and maybe see if it starts to charge tonight when you want it to. (Maybe set the charge start time to an earlier hour, before you go to bed, so you can see on the app whether or not charging has started.) If your car has successfully charged before at your house, my guess is that you simply missed something in the setup.
     
  4. pakman00

    pakman00 Member

    Joined:
    May 30, 2017
    Messages:
    123
    Location:
    PA
    thanks Lloyd/ Dave, good point on the AM/ PM setting, I might have overlooked that... doh! We have charged a loaner MX we've been using for a few weeks prior with our wall charger without problems (but didn't try the scheduler) so I'm sure it's not the charger.
     
  5. rharness

    rharness New Member

    Joined:
    Mar 16, 2017
    Messages:
    3
    Location:
    novato
    I can set my desired charge level (ex., 70%) via my Tesla app. This works just fine and the car charges overnight to 70%. However, a couple days later, the desired charge level has mysteriously changed to 90%.

    This had occurred over & over. Can’t figure out what is changing the desired charge level. Any ideas ??
     
  6. vandacca

    vandacca ReActive Member

    Joined:
    Oct 13, 2014
    Messages:
    3,316
    Location:
    Hamilton
    Maybe your car's power-hungry AI has gotten smart enough to override your settings. :eek:

    The settings can be changed from within the car or from the app. Is anyone else using your car? Could they have reset it? I haven't noticed my settings change on their own. I'm flipping between 80% and 90% (80% at night and I set it to 90% about 30 minutes before I leave on a cold day)
     
  7. rharness

    rharness New Member

    Joined:
    Mar 16, 2017
    Messages:
    3
    Location:
    novato
    Thanks for your suggestions. No one else has access to this car. Since I have been chasing this problem, when I last set to 70% I confirmed that ipad app, iphone app, and in the car all read 70%.

    I don't charge the car everyday because I don't use it every day. Still, the next time I plugged it in, the setting was changed to 90%.
     
  8. vandacca

    vandacca ReActive Member

    Joined:
    Oct 13, 2014
    Messages:
    3,316
    Location:
    Hamilton
    I think the charge settings are GPS aware. That means if you turn on Scheduled Charging at home, when you get to your cottage, Scheduled Charging can be off for that location. The same may apply for charging levels.

    Park your car in the garage and set the charging level to 70% from within the car. That should ensure your current GPS location has a 70% charge level. Go into the house and verify that the same is set in your phone app. Then check to see it changes back to 90%.

    If it does keep changing, then I would try to determine the exact time it changes by monitoring the phone app and narrow down the time it changed. That may help you to figure out what changes in that time period could have altered the charging level. Good luck and post here the cause if you figure it out.
     
  9. rharness

    rharness New Member

    Joined:
    Mar 16, 2017
    Messages:
    3
    Location:
    novato
    Again on saturday night, I set to 70%, I confirmed that ipad app, iphone app, and in the car all read 70%.

    After charging started at 11pm as expected, the level still read 70% all 3 places. On Sunday morning, the car was charged to 70% but the level was changed to 90% on all 3 inquiries.

    So, at the conclusion of the charge cycle, something is giving the instruction to change the level to 90%, before the next charge cycle. Thanks for any thoughts, but now I will call Tesla Service for help.
     
    • Helpful x 2
  10. Rocky_H

    Rocky_H Active Member

    Joined:
    Feb 19, 2015
    Messages:
    1,756
    Location:
    Boise, ID
    I wish you luck. That one really is a mystery I have never heard of before.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC