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Scheduled charging not working on Model Y

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I used to charge my Tesla Model Y to start at a certain time every night under Scheduled Charging. Then one day I changed it to Scheduled Departure. Now, when trying to go back to Scheduled Charging, the time is grayed out and I cannot set a Scheduled Charge Start time. I rebooted the system, but have the same problem. Anyone have a solution?
 
Worst UI ever!

Here is the charging screen:

Charging Screen 01.JPG


To set Scheduled Charging (the Tesla vehicle will start charging at a specific time each evening) tap on the word "Switch" in the label "Switch to Scheduled Charging". Now the Charging Screen should look like this:

Scheduled Charging Set Start Time.JPG

Slide the slider button to the right, the Scheduled Charge Start time should appear in bold text, look like this after you enter the desired Start Time:

Scheduled Charging Is Set.JPG


The terminology used on the Charging Screen settings is worse than the UI:

Scheduled Departure - The Tesla vehicle will charge during the off-peak utility rate period, either complete charging or stop charging by the end of the off-peak period. (If you have more than one off-peak utility rate period each day you have to pick one off-peak rate period. This will probably be the off-peak rate period that starts somewhere around midnight and ends somewhere around 6:00 AM (your local time.)

Set Off-Peak Hours - This sets the end time for your Off-Peak Utility Rate Window; this is most likely 6:00 AM but you can enter any time. (The Tesla vehicle will try and charge while the utility rates are lowest.)

Set Scheduled Departure Time - This is the time you normally leave, drive the Tesla vehicle. You can only enter one Scheduled Departure Time.

Set Preconditioning On - The Tesla vehicle will use the Scheduled Departure Time to start preconditioning the Tesla vehicle. Preconditioning will start shortly before the Scheduled Departure time to warm up the battery in cold weather and either warm or cool the passenger cabin depending on how you have the climate control set. (Note: The Tesla vehicle does not have to be plugged in to use Scheduled Departure, Preconditioning. As long as the battery state of charge is above 20% the Tesla vehicle will precondition the vehicle if Scheduled Departure Preconditioning is set to On. (On the Scheduled Departure Settings Screen you can specify whether Preconditioning happens All Week at the same time (based on the set Scheduled Departure Time) or just on Weekdays (Monday through Friday.)
 
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I think there is a problem with the system. Sometimes the slider button and start time are grayed out and I cannot change to Scheduled Charge Start if I’m currently on Scheduled Departure time. Looks like a software issue.
 
I think there is a problem with the system. Sometimes the slider button and start time are grayed out and I cannot change to Scheduled Charge Start if I’m currently on Scheduled Departure time. Looks like a software issue.
You can't use both settings: Scheduled Charge (the Tesla starts charging at the same time each evening) and Scheduled Departure - Charge during Off-Peak Rate Period (the Tesla always finishes charging by the end of the off-peak hours.)

You can either start charging immediately, set Scheduled Charging or set Scheduled Departure. Try turning off all of the Scheduled Charging and Scheduled Departure settings and start over.
 
I think there is a problem with the system. Sometimes the slider button and start time are grayed out and I cannot change to Scheduled Charge Start if I’m currently on Scheduled Departure time. Looks like a software issue.
You are not alone. I was just about to start a new thread, but looked to see if someone else has had this trouble.

Like you, I have used "Scheduled Charging" since I bought the MY in November. No problems. I have even changed the time for the scheduled charging with no problems.

Then, a few days ago, as I was plugging in for the night, I noticed the screen saying I had a "Scheduled Departure" at 1am. I've done both a soft and hard reboot multiple times, but after switching from "Departure" to "Scheduled Charge", the switch was grayed out. I just spent another frustrating 30 minutes trying to change it the way I want it.

The only thing I can think of is that the most recent software update introduced some kind of bug.
 
I tried using scheduled departure today (never used scheduled charging OR scheduled departure before this) and when I plugged in the car started charging immediately. With my Bolt, it will charge for 30 seconds or so to verify the charging speed so it knows when to start charging to meet the charging departure time goal... but the MYP just kept on charging... and it isn't because my departure time is before it will finish, it will be finished charging around 2 hours before I have to leave work. Not a huge deal but I am at work so I don't have the luxury of sitting in the car messing with it to try and figure it out right now.

Keith
 
I tried using scheduled departure today (never used scheduled charging OR scheduled departure before this) and when I plugged in the car started charging immediately. With my Bolt, it will charge for 30 seconds or so to verify the charging speed so it knows when to start charging to meet the charging departure time goal... but the MYP just kept on charging... and it isn't because my departure time is before it will finish, it will be finished charging around 2 hours before I have to leave work. Not a huge deal but I am at work so I don't have the luxury of sitting in the car messing with it to try and figure it out right now.

Keith
Scheduled Departure, Scheduled Charging are only active when the Tesla vehicle is parked at your home location (The Home Location is set in the Navigation System). I frequently charge when I am not at home, charging starts immediately. I have set my Model Y for Scheduled Departure.
 
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Scheduled Departure, Scheduled Charging are only active when the Tesla vehicle is parked at your home location (The Home Location is set in the Navigation System). I frequently charge when I am not at home, charging starts immediately. I have set my Model Y for Scheduled Departure.

Thank you so much for that explanation!

I charge every day at work and only charge at home if I am doing lots of weekend driving. This seems like a silly flaw in the scheduled departure system. I don't want to have to go out to my car to plug in at a specific time in order to have the benefits of a warm battery due to the charge completing as I get ready to leave work. It seems very "TOU rate" centric rather than battery and cabin prep centric. I guess I will have to set a reminder in my phone to fire up the climate control manually each day about a half hour before I leave for home.

Keith

PS: It is my understanding that you can use departure time to get the battery and cabin prepped before leaving home even if the car is not plugged in... is that correct?
 
Thank you so much for that explanation!

I charge every day at work and only charge at home if I am doing lots of weekend driving. This seems like a silly flaw in the scheduled departure system. I don't want to have to go out to my car to plug in at a specific time in order to have the benefits of a warm battery due to the charge completing as I get ready to leave work. It seems very "TOU rate" centric rather than battery and cabin prep centric. I guess I will have to set a reminder in my phone to fire up the climate control manually each day about a half hour before I leave for home.

Keith

PS: It is my understanding that you can use departure time to get the battery and cabin prepped before leaving home even if the car is not plugged in... is that correct?
Yes, you can precondition the Model Y when the vehicle is not plugged in as long as the battery has at least 20% SOC. You can only use Scheduled Departure Time - Preconditioning once per day. You can use either Scheduled Charging or Scheduled Departure but not both.

You might want to look into getting TeslaFi, or one of the other 3rd party Tesla monitoring apps to enable you to set up the charging and preconditioning schedule to meet your needs.
 
I just setup a scheduled departure time for a trip I’m taking today in my three week old MYLR and it looks like it’s working exactly as intended. I scheduled the departure time, set the limit, and it did not immediately begin charging when I plugged it in, but it began later and looks like it will be at my limit when I get ready to go…. FWIW