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Scratches from accident - need help

Discussion in 'Model S: Interior & Exterior' started by happycamper, Jul 20, 2018.

  1. happycamper

    happycamper Member

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    I was hit from the back and my back bumper was left with scratches on both the paint and the plastic part. Also there is also some impression of the license plate. Is this something a car detailer can fix or something major needs to be done? Please help, thank you.
     

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  2. P85_DA

    P85_DA Supporting Member

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  3. happycamper

    happycamper Member

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    Yah the white line right above the plastic bumper is the impression. I think the way the sun hit the car made it hard to see. Would the coupons work on the black plastic part?
     

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  4. P85_DA

    P85_DA Supporting Member

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    The correction compound should knock out the paint scratches with a high speed polisher ..the plastic you may get some out but not all ...how fast was the person going that hit u ? Normally bumper taps don’t look like much damage but I have seen small things like that go for like 1k repair :(
     
  5. happycamper

    happycamper Member

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    Oh my god, so I was convinced by her that it is that big of a damage so we agree not to go through insurance. Now I feel like a dumb a**.
     
  6. happycamper

    happycamper Member

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    We were on the freeway And going at maybe 20 to 30 the most
     
  7. P85_DA

    P85_DA Supporting Member

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    It’s normally the damage underneath ..I assuming was low speed tap ? Try with the paint correction compound ..on painted parts first u should be able to get that out ..the plastic of doesn’t work may be easier just purchase one
     
  8. happycamper

    happycamper Member

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    What is the plastic part called and how much does it cost to get a new one?
     
  9. happycamper

    happycamper Member

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    I would say it’s a Low speed yap though I could feel some impact in the car. What kinda of damage underneath were you referring to ? Hopefully not something mechanical that would affect the car?
     
  10. P85_DA

    P85_DA Supporting Member

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    Not sure what Tesla calls it but it looks like a rear bumper trim(diffuser) I would be speculating but I don’t see that part costing more than $200
     
  11. P85_DA

    P85_DA Supporting Member

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    There are bumper posts (metal piece) behind the plastic cover ..those are rated for certain impact speed ...worst case is those pushed into your frame ..only way is for shop to look at by taking off ...hopefully person gave u insurance info ..if your not comfortable trying to polish out take to Tesla approved body shop and get quote for filing a claim
     
  12. happycamper

    happycamper Member

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    She did not give me the insurance information. So I am screwed if something is damaged behind there...I’m going to the Tesla service appointment in a week. Would they be able to tell?
     
  13. P85_DA

    P85_DA Supporting Member

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    They can probably visually inspect but they would probably want to send to body shop ...bummer did this happen on freeway ?
     
  14. happycamper

    happycamper Member

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    Yes on the freeway and again the person who hit me said it is just cosmetic damage and said we should not go through the insurance and I did not know there could be this kind of problems
     
  15. .jg.

    .jg. Member

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    But did they offer to pay to fix the damage? Did you take their contact details, vehicle registration, etc.? I think you should get an estimate from a Tesla approved bodyshop and then contact the person who drove into you.
    It is generally a good idea to take some photos of your car and the other car(s) at the scene of any accident, making sure you include the driver(s) and passsengers involved.
     
    • Informative x 1
  16. happycamper

    happycamper Member

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    I took a picture of her car, her drivers license and car license plate but not her vehicle registration. Also I asked her to email me that she would pay for the scratch identified on the day of the accident and also attached the pictures on the accident scene in that same email. However, after talking to others, it seems like these may be more than just cosmetic damage, which makes me worried and legally I don’t know how to make her pay for those.
     
  17. .jg.

    .jg. Member

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    IANAL. If she has already admitted that she was at fault, an estimate that details the damage and cost to repair would be fairly useful and difficult for her to argue with. I don't think she could limit her liability to whatever the two of you (not experts) saw at the scene. Anyone who runs into an expensive car should expect to pay for an expensive repair.
     
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