screen discoloration

[Vinc]

Nope. Had my MCU2 screen (March, 2018 build) replaced this week. My February 2013 Model S's screen was rock sold for the 5 years I owned it. Seems to be a more recent issue.

Interestingly, my 2014 CPO has developed the problem. I had heard that this problem seemed to be for later years. I asked for the repair history of the car and... the screen was indeed replaced during the CPO refurbishing process about a year ago.

 

[rainforest]

September 2017 Delivery, custom build (MCU1) - Just noticed the lovely burnt crust look on the MCU screen after v9 upgrade. Guessing it is much more noticeable with V9 since Navigation is fixed in the background all the time now (lighter colors) causing it to stand out.

Me too. I just upgraded my software and noticed the yellow ring.

 

[Tozz]

ave MCU2 screens been more resistant to yellowing?

No. I have MCU2 and the yellow ring. I also know that I'm not alone. All MCU2 owners frequently chat with on this forum have the same issue.

 

[MIT_S60]

Me too. I just upgraded my software and noticed the yellow ring.

Same here. I updated to V9 last night, and this morning noticed the nice yellow bar up top (they replaced my first MCU for the same reason before the screen replacement was an option). I actually prefer the MCU1 since I use AM radio, so no reason to hold off on calling the Service Center I guess.

 

[d21mike]

September 2017 Delivery, custom build (MCU1) - Just noticed the lovely burnt crust look on the MCU screen after v9 upgrade. Guessing it is much more noticeable with V9 since Navigation is fixed in the background all the time now (lighter colors) causing it to stand out.

I also have a September 2017 build/delivery. I noticed this issue right after getting the 2018.34.1 build. I have an appointment for next Tuesday.

 

[CRASHER]

I also got the yellow border on my nov.2017 built MS screen yesterday after updating to ver. 9. Service center today checked it and ordered the replacement screen.

 

[rainforest]

I also got the yellow border on my nov.2017 built MS screen yesterday after updating to ver. 9. Service center today checked it and ordered the replacement screen.

But why would a software update on our cars cause a yellow border? Mystifies me.

 

[Vinc]

But why would a software update on our cars cause a yellow border? Mystifies me.

It doesn’t cause, it makes it more evident because of the different layout. There is no longer a dark frame to hide it.

 

[rainforest]

It doesn’t cause, it makes it more evident because of the different layout. There is no longer a dark frame to hide it.

Ah right. But problem is I can't remember what the old layout looks like anymore.

 

[MIT_S60]

But why would a software update on our cars cause a yellow border? Mystifies me.

I think the real question is whether Tesla has a long-term fix for this. They changed out my MCU the first time (since the screens were on indefinite back-order at the time). It's already developing the issue again after just 8 months.

 

[jslanger]

Whats the best way to get this fixed? I just noticed this on my car about 2 weeks ago, and is much more obvious with the new software. I know I can schedule an appt online, but I really can't make it to the Tesla shop during working hours. Can I call and schedule (or even better, online) a ranger to come out and look (and repair, assuming they have parts in stock)?

 

[Vinc]

Whats the best way to get this fixed? I just noticed this on my car about 2 weeks ago, and is much more obvious with the new software. I know I can schedule an appt online, but I really can't make it to the Tesla shop during working hours. Can I call and schedule (or even better, online) a ranger to come out and look (and repair, assuming they have parts in stock)?

You probably will have to take the car in, but call them and they will schedule the repair. They are very familiar with the issue.

 

[d21mike]

I scheduled an appointment online a week ago. Today I checked to make sure they had the part but they had not ordered it yet. Not sure when they will get it or even if they will get it for my appointment next week. After you make an appointment, call to make sure the order you part.

 

[Interferon]

Nov. 2017 Model S here. Started the yellow banding about 1 month ago.

I'm waiting for them to run out of MCU1 units to get it replaced, so that they will put in an MCU2 under warranty.

 

[kutkuzak]

Nov. 2017 Model S here. Started the yellow banding about 1 month ago.

I'm waiting for them to run out of MCU1 units to get it replaced, so that they will put in an MCU2 under warranty.

MCU2s have had the banding as well.

 

[CRASHER]

Nov. 2017 Model S here. Started the yellow banding about 1 month ago.

I'm waiting for them to run out of MCU1 units to get it replaced, so that they will put in an MCU2 under warranty.

Don't worry you will not get new MCU. They are only replacing the screen not the complete MCU like before.

 

[VikH]

Has anyone had their trim damaged when they replaced their MCU or MCU screen? Worried since my car got damaged last time I took it in.

 

[MP3Mike]

I'm waiting for them to run out of MCU1 units to get it replaced, so that they will put in an MCU2 under warranty.

Why would they ever run out of MCU1s? For everyone they replace they have a "core" that they will remanufacture to use for future warranty repairs. (Not to mention in this case they normally only replace the screen.)

 

[Ken7]

I'm not sure why some are noticing the yellowing only after a software upgrade. It seems to me we always had apps (map, etc) that went from edge to edge. I got 9 several days ago and unless I'm wrong, nothing changed in terms of screen coverage for things like the map. So if the yellowing issue was there after the firmware upgrade, I'd think it was there before.

 

[outdoors]

Yellowing was there before, just before it wasn't as easy to see as it now.

Question. Once replaced is there a warranty on the replacement part?

Example: Car is at 49,999 and screen get replaced and yellows 6 months later.

Some car manufacturers provide a warranty on a repair while others provide a warranty on a part replaced out of warranty. Like 6 months x miles.....