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Screen flicker and switching off

Mod3P

New Member
Oct 6, 2019
4
0
Uk
Hi

Just taken delivery of a model 3 performance about 10 days ago.

Loving it so far but my screen keeps flashing black and occasionally switches off whilst driving.

Recently upgraded to V10 software but hasn't solved the issue.

Have tried a reset by holding both steering buttons and the brake pedals at the same time.

Anything else that I can do?

Cheers
 

Roy W.

Battery running low...
Jun 3, 2019
2,329
2,369
Derby, UK
I’d book a SC visit! It’s not supposed to do that.

I’ve had mine six weeks, 2200 miles so far, and I’ve had one spontaneous black screen reboot. How many time is this happening?
 

Mod3P

New Member
Oct 6, 2019
4
0
Uk
Hi

Thanks for the prompt reply. It's switched off completely at least 4 times whilst driving and the flickers occur a few times during pretty much all drives.

I have booked an SC appointment but it's not for another month.. :(
 

Roy W.

Battery running low...
Jun 3, 2019
2,329
2,369
Derby, UK
Hi

Thanks for the prompt reply. It's switched off completely at least 4 times whilst driving and the flickers occur a few times during pretty much all drives.

I have booked an SC appointment but it's not for another month.. :(
No problem - welcome to the forum.

It certainly sounds faulty. My screen has never flickered (everything crossed :rolleyes:). I’ve purposely rebooted a couple of times to clear Spotify problems, but only ever had the one spontaneous reboot while I was driving.

Have you had any contact from the Tesla service rep since you made your booking? I just wondered if it was something a Tesla Ranger might be able to fix more quickly.

I know it’s a bit off putting, but at least it doesn’t stop you from driving the car. ;)
 

Mod3P

New Member
Oct 6, 2019
4
0
Uk
Unfortunately no contact from any rep.

I followed up the booking with a phonecall to Tesla support and he said he would update the log. He did say a mobile technician may be able to solve the problem but haven't heard anything since.

Will give it a few days and maybe try again.
 

nightowl

Member
Sep 2, 2019
336
230
Berkshire
As the screen displays pretty much everything, in the event that it turns off how would someone be able to ensure they remain within the speed limit? Had a brief look online and have read that the phone app displays the speed of the car but with some slight delay - is that still the case?
 

TezzyMod3

Member
May 30, 2019
215
80
London
Y
As the screen displays pretty much everything, in the event that it turns off how would someone be able to ensure they remain within the speed limit? Had a brief look online and have read that the phone app displays the speed of the car but with some slight delay - is that still the case?
yes but not sure how safe that is to suddenly whip out your phone when you don’t know how fast you’re going. Thankfully it’s rare.
Just follow the car in front and hope they’re obeying the speed limit!

as for this issue, never had it but noticed the bottom of the screen radiates quite a lot of heat
 

nightowl

Member
Sep 2, 2019
336
230
Berkshire
Definitely not a good idea to fiddle around with phone, no - but if it keeps happening some kind of dash mount for the phone could be useful as a temporary measure.

Following the car in front - yeah, thought of that (and whether or not they'd be sticking to the limit) but if no other cars around, a bit tricky!
 

Mod3P

New Member
Oct 6, 2019
4
0
Uk
Yes I have been just judging distance by following the car in front and I slow down slightly as well.

I had read some reports of it happening with previous software updates but read it had been sorted..

Just hoping it's a quick and easy fix
 

Rooster6655

Active Member
May 3, 2019
1,556
538
UK
As the screen displays pretty much everything, in the event that it turns off how would someone be able to ensure they remain within the speed limit? Had a brief look online and have read that the phone app displays the speed of the car but with some slight delay - is that still the case?

Use Waze and put it down the bottom running whilst charging until you get it fixed as it will show a speed limit on there, seems fairly accurate but perhaps a slight delay
 

eagle1

New Member
Aug 19, 2021
3
0
carl
Hi

Just taken delivery of a model 3 performance about 10 days ago.

Loving it so far but my screen keeps flashing black and occasionally switches off whilst driving.

Recently upgraded to V10 software but hasn't solved the issue.

Have tried a reset by holding both steering buttons and the brake pedals at the same time.

Anything else that I can do?

Cheers
hi my tesla 3 has screen flicker 4 times now reboot does nothing
 

Adopado

Active Member
Aug 19, 2019
4,146
3,103
Scotland
hi my tesla 3 has screen flicker 4 times now reboot does nothing
See how it get's on without a USB drive plugged in ... if no different contact Service and they will check it out remotely first in case it can be solved with fresh software.
 

Morhydro

Member
Mar 26, 2020
159
85
Scotland
Hi

Thanks for the prompt reply. It's switched off completely at least 4 times whilst driving and the flickers occur a few times during pretty much all drives.

I have booked an SC appointment but it's not for another month.. :(

At 10 days since delivery I would be driving to the service centre, leaving the car after demanding a loaner. Not acceptable to wait a month for a car that is basically un-driveable. I had the screen go blank on my M3 just once since delivery in March 2020. A re-boot sorted it and it has never re-occurred.
 

GRiLLA

Member
Jul 5, 2020
822
779
UK
At 10 days since delivery I would be driving to the service centre, leaving the car after demanding a loaner. Not acceptable to wait a month for a car that is basically un-driveable. I had the screen go blank on my M3 just once since delivery in March 2020. A re-boot sorted it and it has never re-occurred.
If the car is undriveable with a clear warranty issue like this call Tesla Roadside, they will collect and provide a replacement vehicle. There's no need to demand anything, and no need to drive a car that isn't safe.
 

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