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Screen froze while accessing manual

Hookemhorns

Member
May 8, 2016
131
61
Georgia
Happened to me today, 2016MS MCU2. While we were driving, passenger opened manual, went to the index, then screen went very dim, not black. Nothing at all would respond.

So I did a two button screen reboot while driving and BOTH displays went BLACK. Autopilot remained on, but could not be modified. Turn signals did not work. Car controls (pedal, brake, steering) worked properly. After a few worrisome minutes both screens came back on, but "Cruise Control Disabled" message stayed until I parked and left the car for a few minutes.

I have several times tried to access the manual, and it has locked up the display every time except once. This is nuts.
 

Shu2

New Member
Sep 7, 2021
1
0
Northern California
We have had our Model 3 for less than two months and the screen has frozen about four times or more. I freezes most of the time when I check the owners manual. I read a blog that said if you are streaming music it may be more inclined to freeze. I'm going to call the service center and ask if this is normal. It's a bit frustrating and disconcerting!
 

cwanja

MSLR 6/10 RN11513 - Blk, Wht, 19", FSD
Jun 14, 2021
2,458
7,205
Houston, Texas
We have had our Model 3 for less than two months and the screen has frozen about four times or more. I freezes most of the time when I check the owners manual. I read a blog that said if you are streaming music it may be more inclined to freeze. I'm going to call the service center and ask if this is normal. It's a bit frustrating and disconcerting!
It is definitely not “normal”, but it is all software based. Unfortunately the service center cannot fix it. Sure engineering is aware of it.
 

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