weirdest thing---started driving, the screen was frozen, non responsive. then the screen went black. i tried the regular thing of pressing both bottons on the steering wheel. did this for 20 minutes with no luck. then all of a sudden, screen comes back on on its own....what else can i try next time this happens?
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Screen went black while driving!
- Thread starter jlucero
- Start date
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- Model S User Interface
jeffro01
Active Member
Interesting thing... I had AP engaged the other day while on the highway in stop and go traffic and decided to reboot both displays... Other than a brief "take over immediately" warning right before the reboot was started, AP continued to operate normally until everything came back...
Jeff
Jeff
strider
Active Member
Sounds like it rebooted itself. Which screen was it? If you press and hold the upper buttons on the steering wheel that reboots the screen in front of you (small one w/ the speedo). If you press and hold the scroll wheels it will reboot the middle (large) screen.
Super_Popular
Well-Known Member
The length of time is weird. But every Tesla I have owned the screen has went blank (restarted itself) a time or two. Never for 20 minutes though.
I had both screens go out on me while driving for no reason, I wasn't interacting with the screen at all. Stayed that way for at least 5-10 minutes before I pulled over. As soon as I opened the driver side door, everything came back on. It happened about a year after I bought it and I've had it three years now, it only happened that once.
Mine has never rebooted by itself in three years. However, it has sometimes taken a very long time to come back (well over 20 minutes). When it takes a long time, I've found getting out of the car and walking far enough away so that it locks and then getting back in solves the issue. Note that this behaviour started in 6.x.
Fcurvetweaker
Member
I had that happen to me when starting up in a parking lot (screen behind steering wheel). The reboot took care of it.
My buddy who is interested in buying a Tesla was with me. I think he was first a little hesitant about the car when it happened, but we got Tesla Service on the phone and they walked us through it and described what they saw from their end. He was very impressed with that experience, so I think he is "back" as a future owner.
My buddy who is interested in buying a Tesla was with me. I think he was first a little hesitant about the car when it happened, but we got Tesla Service on the phone and they walked us through it and described what they saw from their end. He was very impressed with that experience, so I think he is "back" as a future owner.
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