We've had our X for about a week now (just over, but really just under cause it was gone several days getting wrapped). So far we love it. The FWDs bring some unwanted stares, but functionally they've definitely been an improvement from our previous family vehicle. One thing we hate is the second row seats, and specifically their behavior. A bit of background. - we have for kids ages 7 and under. The oldest is in a booster, the next (5) is in a high-back booster, then a forward facing car seat still in 5 point harness (3), and then the baby (9 months) is still rear facing. Originally we planned on putting the 7 year old and the 3 year old in the third row, with the baby and five year old in the second. We figured that way we could move the 5 year old between the middle seat and behind the driver as necessary to accommodate a guest. But the seats keep moving unexpectedly. Importantly with the larger car seat in the third row, when the second row returns to normal position, it was literally crushing his feet and legs. We ended up swapping the 5 and 3, so now we have the oldest two in the very back. Unfortunately that means any adult guest has to be squished between two car seats in the middle of the second row. This could all be fixed with several software changes:
* please please please remember the seat position (of both the second row and first row seats) when returning the second row to normal position. Have a profile to save positions, or just remember where they were when you moved them forward to get to the third row. This would eliminate the crushing of legs in the third row where you had previously given them a bit more room, and obviate the need for a parent to move them back in order to press the forward button in time to prevent said leg crushing. It would also prevent guessing at how much room we can give the third row without getting the "unlatched" warning for the second row when you put it in to gear.
* don't let the middle seat beat the outside seat to the back. The middle seat usually won't move as far forward, so on the way back when it starts at the same time, it will get to the furthest back first. If you catch the outside seat before it gets all the way back, the middle one will then move back forward to match it. But its optimistic go-back-fast behavior results in temporary leg crushing (though not as bad as the an outside seat leg crushing). It should wait for the outside seat to "catch up" on the way back, and then move in tandem.
* there's no way to force the middle seat all the way forward from the seats themselves. If you only move one outside seat forward, the middle seat only moves forward halfway or so. You can force it all the way forward from the touchscreen (which gives an amazing amount of room for and adult to get back there to install car seats), but then I have to get all the way too the touchscreen. If the outside seat is all the way forward, a second tap on that seat to move forward should move the middle seat all the way forward.
* sometimes the outside seat will tilt forward to give more ingress/egress room, sometimes it won't. Can't figure out why - it's done both maneuvers both with a car seat on it and when unoccupied. If it doesn't tilt, there's nothing you can do except move it back and try again. It'd be nice if holding down forward or using the recline controls could force it to tilt forwards.
* when you get the unlatched warning, and press backwards on the offending seat, only move it far enough to latch. I left that much room in the third row for a reason - give me as much as I can! Right now it goes into leg crushing mode.
* allow exiting of leg crushing mode from the touchscreen. In one of the fix-unlatch-warning incidents, I moved it back from the touchscreen, resulting in leg crushings. I was unable to move it forward from the touchscreen - I had to get out of the car, open the door, and move it forward a few inches from the seat control.
* automatically move the second row back when restoring the driver's seat. I'm 6', and my profile is set to about 3/4 back for the driver's seat. I got in to go for a drive by myself, and I couldn't figure out why my seat wouldn't move back so my knees weren't in my face, either from "restore" on the touchscreen, clicking my profile on the touchscreen, or the seat control itself. Then I realized the second row was still moved forward from our last egress. I quickly moved the second row back from the touchscreen, and then my seat could return to normal. It would have prevented a minute of confusion, and several screen taps, if it just ,over the second row back when the first row moves, analogous to how it moves the first row forward when the second row moves.
Every one of these is just software, so can be fixed without requiring any hardware changes. And it would make a world of difference to anyone that actually uses the third row seats, car seats involved or trying to put adults back there.
* please please please remember the seat position (of both the second row and first row seats) when returning the second row to normal position. Have a profile to save positions, or just remember where they were when you moved them forward to get to the third row. This would eliminate the crushing of legs in the third row where you had previously given them a bit more room, and obviate the need for a parent to move them back in order to press the forward button in time to prevent said leg crushing. It would also prevent guessing at how much room we can give the third row without getting the "unlatched" warning for the second row when you put it in to gear.
* don't let the middle seat beat the outside seat to the back. The middle seat usually won't move as far forward, so on the way back when it starts at the same time, it will get to the furthest back first. If you catch the outside seat before it gets all the way back, the middle one will then move back forward to match it. But its optimistic go-back-fast behavior results in temporary leg crushing (though not as bad as the an outside seat leg crushing). It should wait for the outside seat to "catch up" on the way back, and then move in tandem.
* there's no way to force the middle seat all the way forward from the seats themselves. If you only move one outside seat forward, the middle seat only moves forward halfway or so. You can force it all the way forward from the touchscreen (which gives an amazing amount of room for and adult to get back there to install car seats), but then I have to get all the way too the touchscreen. If the outside seat is all the way forward, a second tap on that seat to move forward should move the middle seat all the way forward.
* sometimes the outside seat will tilt forward to give more ingress/egress room, sometimes it won't. Can't figure out why - it's done both maneuvers both with a car seat on it and when unoccupied. If it doesn't tilt, there's nothing you can do except move it back and try again. It'd be nice if holding down forward or using the recline controls could force it to tilt forwards.
* when you get the unlatched warning, and press backwards on the offending seat, only move it far enough to latch. I left that much room in the third row for a reason - give me as much as I can! Right now it goes into leg crushing mode.
* allow exiting of leg crushing mode from the touchscreen. In one of the fix-unlatch-warning incidents, I moved it back from the touchscreen, resulting in leg crushings. I was unable to move it forward from the touchscreen - I had to get out of the car, open the door, and move it forward a few inches from the seat control.
* automatically move the second row back when restoring the driver's seat. I'm 6', and my profile is set to about 3/4 back for the driver's seat. I got in to go for a drive by myself, and I couldn't figure out why my seat wouldn't move back so my knees weren't in my face, either from "restore" on the touchscreen, clicking my profile on the touchscreen, or the seat control itself. Then I realized the second row was still moved forward from our last egress. I quickly moved the second row back from the touchscreen, and then my seat could return to normal. It would have prevented a minute of confusion, and several screen taps, if it just ,over the second row back when the first row moves, analogous to how it moves the first row forward when the second row moves.
Every one of these is just software, so can be fixed without requiring any hardware changes. And it would make a world of difference to anyone that actually uses the third row seats, car seats involved or trying to put adults back there.