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Seatbelt restraint

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So I’m at a standstill with Tesla on this issue but it’s causing me worry.
I’m having multiple left and right rear seatbelt restraint issues. Tesla, firstly said it’s a firmware issue and may get solved in the future. Second time I asked they quoted for entirely new modules, when they got the vehicle they said they weren’t needed. They can’t confirm if it’s middle or third row.
My question to them, and you if you’ve had experience, is how do I, with good conscience, put my family in any of the rear seats? How would I know the difference between a genuine fault and a “Oh, it will be sorted in a future firmware upgrade” fault. Tesla, so far, have not answered with any authority.

Anyone been in the same situation and gotten any resolve?

Thanks