Second Key doors do not present - or do anything except drive the car

[comanchepilot]

We have two keys obviously - had the car 4 months now and I simply cannot get my key to present the doors -open any of the trunks or do anything other than drive the car. Doors will not lock when I walk away either. Wife's key works fine -

Car will run - but I need to lock the doors manually even if I put the key in an RFID blocker -

I cant even use the key to unlock the charging port - all that has to happen with the app.

Can anyone let me know whats going on?

 

[neusmell]

Have you tried unlocking the doors after you put the key on the windshield (described in the manual for a fob with a low battery) to see if it can recognize and then present the doors?

It wouldn't answer why the fob won't lock the doors though...

 

[comanchepilot]

Have you tried unlocking the doors after you put the key on the windshield (described in the manual for a fob with a low battery) to see if it can recognize and then present the doors?

It wouldn't answer why the fob won't lock the doors though...

I'll go try that- but it doesn't explain any of the other behaviors - and the car was delivered 4 months ago today! low remote battery would be rather frustrating!