Security Alarm!!! Aaaaarrgggghhhh!!!

[afeudale]

Second time this has happened to us and it's extremely annoying...sometimes the technology "overkill" creates such a nuisance.

1. Wife & I got into car using usual BT method with my phone
2. I got out of the car to talk to someone a few feet from car and so it likely locked
3. Wife opened the door and alarm went off (scared all 200+ people that were in the vicinity for an event)

4. Tried going back to car with phone to disarm it - no luck.
5. Tried opening Tesla app on phone - no luck.
6. Took keycard out and placed it in center console drive position - no luck.
7. Tapped keycard all over pillar - no luck.
8. Eventually, tapping on the pillar did work, but only after 5 minutes of annoying alarm/death music.

What is the proper/fastest way to shut off the alarm?

I would like to disable the alarm completely, but the menu item seem unchangeable...hmmm...

Thank you!

 

[OldBeardedOne]

hi
thanks for posting, didyou find out the anwers you were looking for?

 

[steffensl]

Same problem.
Opened frunk from app, propably before bluetooth connected...? And alarm went off.
But then I could not disable alarm.
Tried app, key card etc..
Tried reset, and power off.
Eventually, like you said after five minutes it shut off.
Reproduced results with opening frunk with bluetooth turned off, and surely frunk opened and alarm went off.
Could not disable alarm for another five minutes..

 

[RB88]

Unlock and lock the car from the phone app.

 

[Phlier]

Unlock and lock the car from the phone app.

Yup. Hitting the UNLOCK button on the phone app should immediately silence the alarm. It's worked for me for the few accidental alarm events I've had.

 

[Arrius]

Happened to me a few times, good to know. It really is annoying especially in an underground parking lot which is what I have at home. The sound is deafening...